We had a wonderful experience with Tyrique Faust.
He was so kind, patient and professional with us during the whole process. We appreciate and highly recommend him!
He was so kind, patient and professional with us during the whole process. We appreciate and highly recommend him!
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by Jessica R
Jul 08, 2024 -
Werner Kia responded
Jessica,
We greatly appreciate you for leaving Tyrique this spectacular review and recommendation! We are honored to have had the opportunity to work with you and we are glad that Tyrique could provide you with top notch service. We are delighted to know that he was so kind, patient and professional. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Werner Kia team!
The dealership was nice.
Plenty of inventory. Very easy to work with and Keviron Rollins was very helpful in getting us in a great vehicle for a good price.
Plenty of inventory. Very easy to work with and Keviron Rollins was very helpful in getting us in a great vehicle for a good price.
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by AlexW
Other Employees Tagged:
Keviron Rollins
Feb 09, 2024 -
Werner Kia responded
Alex,
We greatly appreciate you for leaving Keviron this remarkable review! We are honored to have had the opportunity to work with you and we are glad that Keviron could provide you with top notch service. We are delighted to know that he was very helpful and easy to work with. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Werner Kia team!
I appreciated the directness.
They asked me my budget and I told them and without a doubt in their mind they found me my right car. They even were able to help me get it down to a
They asked me my budget and I told them and without a doubt in their mind they found me my right car. They even were able to help me get it down to a price I can truly afford.
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by Ariannapprince12
Verified Customer
Verified Customer
Nov 20, 2023 -
Werner Kia responded
Arianna,
We greatly appreciate you for leaving us this phenomenal review! We are honored to have had the opportunity to work with you and we are glad that our team could provide you with top notch service. We are delighted to know that they found you the right vehicle and even got it down to a price you can truly afford. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Werner Kia team!
Great service, very knowledgeable and helpful.
I would buy there again if I need to
I would buy there again if I need to
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by rpraley
Verified Customer
Verified Customer
Other Employees Tagged:
Tyrique Faust
Nov 20, 2023 -
Werner Kia responded
Rpraley,
Thank you very much for leaving us this positive review! We are so appreciative of the opportunity to work with you and we are glad that our team could provide you with A+ service. We are happy to know that they were very knowledgeable and helpful. We look forward to the opportunity to work with you again in the future. Please drive safely and do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Werner Kia team!
Long wait for 'assigned' worker to connect with me as a
service customer. When I checked in at my scheduled appointment, worker said 'oh, he's Mario's', meaning no one else would wait on me until Mario was
service customer. When I checked in at my scheduled appointment, worker said 'oh, he's Mario's', meaning no one else would wait on me until Mario was free. Why?
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by MURPH_102
Verified Customer
Verified Customer
Service Price Transparency
Extremely knowledgeable regarding their inventory and
helped us pick out the best family car! They were patient and understanding and made us feel extremely comfortable with such a large purchase.
helped us pick out the best family car! They were patient and understanding and made us feel extremely comfortable with such a large purchase.
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by aeason6262
Verified Customer
Verified Customer
Nov 13, 2023 -
Werner Kia responded
Thank you so much for leaving us this incredible review! We are so appreciative of the opportunity to work with you and we are glad that our team could provide you with 5-star service. We are pleased to know that they were patient, understanding and made you feel extremely comfortable. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you. We warmly congratulate you on your new vehicle- behalf of the entire Werner Kia team!
We had a positive experience at the Werner Kia
dealership. The staff was incredibly helpful and knowledgeable, guiding me through the car-buying process with patience and expertise. The sales team
dealership. The staff was incredibly helpful and knowledgeable, guiding me through the car-buying process with patience and expertise. The sales team was not pushy, allowing me to take our time to make the right decision. Overall, it was a positive and enjoyable car-buying experience.
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by ajw2255
Verified Customer
Verified Customer
Nov 08, 2023 -
Werner Kia responded
We greatly appreciate you for leaving us this terrific review! We are honored to have had the opportunity to work with you and we are glad that our team could provide you with top notch service. We are delighted to know that they were not pushy and allowed you to take the time to make the right decision for you. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Werner Kia team!
I drive a brand new 2024 car, with 12k miles, y'all said
I needed an alignment.... $180 when every shop charges between $60-80... I took my car to 2 different alignment shops, and was told I didn't need one
I needed an alignment.... $180 when every shop charges between $60-80... I took my car to 2 different alignment shops, and was told I didn't need one. Also y'all said yall rotated my tires, which was a lie! Over Kia
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by megan.marie22608
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
MICHAEL WYRE
, JOSH FUTRELL, BILAL STEVENSON, !dnajan
Nov 09, 2023 -
Werner Kia responded
Thank you for your feedback. We sincerely apologize for any inconvenience and frustration you've experienced regarding the recent service on your vehicle. Our goal is to provide reliable and trustworthy service, and we regret any miscommunication that occurred. If you would like to discuss further, please contact our Dealership and ask for the Service Manager. Thank you and have a great day!
The dealership was very helpful and kind during the
process of me buying a car.
process of me buying a car.
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by HINSONK67
Verified Customer
Verified Customer
Nov 07, 2023 -
Werner Kia responded
We greatly appreciate you for leaving us this stunning review! We are so honored to have had the opportunity to work with you and we are glad that our team could provide you with top notch service. We are thrilled to know that they were very helpful and kind during your car buying experience here at Werner Kia. If there is ever anything more that we may help you with please do not hesitate to let us know. Congratulations on your new vehicle- behalf of the entire team!
Chad was FANTASTIC!
The dealership met all my needs and did not apply high pressure tactics regarding my vehicle purchase. . I had no interaction with Marcos.
The dealership met all my needs and did not apply high pressure tactics regarding my vehicle purchase. . I had no interaction with Marcos.
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by nolebull
Verified Customer
Verified Customer
Nov 02, 2023 -
Werner Kia responded
Nolebull,
We greatly appreciate you for leaving Chad this fantastic review! We are honored to have had the opportunity to work with you and we are glad that Chad could provide you with top notch service that you so much deserve. We are delighted to know that he met all of your needs and did not apply high pressure on you. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Werner Kia team!
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