Daniel Alicea
Daniel Alicea at Elder Ford of Tampa
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Daniel Alicea

Service Advisor

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

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4.6
587 Reviews
4.6

587 Reviews

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587 Reviews of Daniel Alicea

November 22, 2024

Dealership Rating
Employee Rating

Gray worth thank you I'm glad that you guys working with me thank you More

by ivancoto71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 20, 2024

Dealership Rating
Employee Rating

I have already submitted a review. Not sure why I’m getting this again for More

by Zayd84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Torino, AYMAN ABOUELSOUD

Nov 22, 2024

Elder Ford of Tampa responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

November 20, 2024

Dealership Rating
Employee Rating

Contacted you 4 times about buying a new vehicle and got no response, no return call More

by eric
Service Price Transparency
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Recommend Dealer
No

November 19, 2024

Dealership Rating
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Jennifer was awesome, my service was quick and easy. I’ll be sure to recommend Elder ford to everyone i know! More

by LUGONICHOLAS
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Recommend Dealer
Yes
Nov 21, 2024

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!

November 17, 2024

Dealership Rating
Employee Rating

Great dealership, Everyone was super helpful and I had a great experience all around. Super greatful to everyone there. More

by EMMETTBILLIOTT
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jennifer Perez

Nov 19, 2024

Elder Ford of Tampa responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 16, 2024

Dealership Rating
Employee Rating

Always friendly great service They let me know the final results and what is needed if needed Always happy when I need service Good job service dept More

by TYRONEPATTON61
Service Price Transparency
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Recommend Dealer
Yes
Nov 19, 2024

Elder Ford of Tampa responded

Hello, we are very happy we could provide you with a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 14, 2024

Dealership Rating
Employee Rating

Good atmosphere, Awesome staff ! Thank you . More then anything I would recommend anyone to come visit this location . More

by GQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2024

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

November 11, 2024

Dealership Rating
Employee Rating

From the setting up of the appointment to have a factory recall done on the bus I drive and all the way through the actual servicing, The fine folks at Elder Ford did a fine job in a very timely manner. Th More

by R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios

Nov 13, 2024

Elder Ford of Tampa responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

November 11, 2024

Dealership Rating
Employee Rating

I have bought five different trucks with Elder four and this last one they saw that I had a situation a day abuse my need of switching the truck they register my truck for only five months. I lost $500 on More

by luisnavarrohome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 13, 2024

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

November 10, 2024

Dealership Rating
Employee Rating

Excellent work in Tampa and the Ford f150 is a good truck yo own and it's reliable. More

by lookatthisbodyma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2024

Elder Ford of Tampa responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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