Daniel Alicea
Daniel Alicea at Elder Ford of Tampa
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Daniel Alicea

Service Advisor

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

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4.6
598 Reviews
4.6

598 Reviews

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598 Reviews of Daniel Alicea

December 21, 2024

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Employee Rating

Great service ,the people are so friendly and helpful to me. Thanks again for another awesome experience. More

by WILLIETHOMPSON
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Recommend Dealer
Yes

December 19, 2024

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Incompetent people working there. I will never return! The mechanic misdiagnosed my car and and in the end I question whether the problem was fixed. My engine light still comes on per More

by MJSHAY3
Service Price Transparency
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Recommend Dealer
No
Dec 22, 2024

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

December 17, 2024

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Daniel service advisor and AJ car rental individual did absolutely great job in providing me my car to get the right service and a rental car to go ahead and keep me on my way while we were waiting for the More

by Anne Spinelli
Service Price Transparency
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Recommend Dealer
Yes
Dec 20, 2024

Elder Ford of Tampa responded

Hi Anne, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 14, 2024

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Knowledgeable mechanics, courteous and keeps you informed on progress. Short wait time. Clean waiting area More

by hazlockler
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Recommend Dealer
Yes
Dec 16, 2024

Elder Ford of Tampa responded

We are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 14, 2024

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Great service from the team. Everyone involved was fast and accommodating. Especially appreciate the ride service. More

by gsigle12
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Recommend Dealer
Yes
Dec 16, 2024

Elder Ford of Tampa responded

We are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 14, 2024

Dealership Rating
Employee Rating

The team was great they had a very good job I’m glad I had them do the work More

by foreony04
Service Price Transparency
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Recommend Dealer
Yes
Dec 16, 2024

Elder Ford of Tampa responded

We are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 13, 2024

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Employee Rating

The best customer service, nice workers, professional people and great and fast service. I love it 🙏 More

by Yeneidys
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Recommend Dealer
Yes
Dec 15, 2024

Elder Ford of Tampa responded

We are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 11, 2024

Dealership Rating
Employee Rating

Service department took care of my recalls on my 2021 f250 truck at my house, which was over and above for me. Thanks Elder Ford. More

by TOMMCLAIN12000
Service Price Transparency
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Recommend Dealer
Yes
Dec 13, 2024

Elder Ford of Tampa responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is ever anything else we can do for you! Safe travels!

December 06, 2024

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Employee Rating

They are very friendly and very professional wiht their work and are respectful to everyone More

by Laudicelis
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Dec 08, 2024

Elder Ford of Tampa responded

Hello, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

November 30, 2024

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Employee Rating

Great dealership sales professional , service waiting comfortable - fast lane isn’t at the same caliber but everyone has a rough day More

by Tina
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2024

Elder Ford of Tampa responded

Hi Tina, thank you for taking the time out of your day to tell us about your experience. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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