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Daniel Alicea
Daniel Alicea at Elder Ford of Tampa
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Daniel Alicea

Service Advisor

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

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4.6
615 Reviews
4.6

615 Reviews

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615 Reviews of Daniel Alicea

April 01, 2025

Dealership Rating
Employee Rating

Great service, they showed up when promised and completed work quickly. Very professional customer service. More

by lungari64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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March 31, 2025

Dealership Rating
Employee Rating

WOW- CUSTOMER SERVICE 5 Starts- The customer service that I received was outstanding!! They are always quick to respond and always very friendly and outgoing!! More

by lynn.herrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Zeigler, Arecio Canton

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March 30, 2025

Dealership Rating
Employee Rating

Elder Ford is the most affordable dealer of all the Ford dealers in the Bay area. IT is a corporately-owned dealership, but the people make the dealership. More

by Ruby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Dan Sills, Dan Beavers, Nicole Dobbs, Daniel Arias, Pete Mancini

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Mar 30, 2025

Elder Ford of Tampa responded

Hello Ruby, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

March 22, 2025

Dealership Rating
Employee Rating

Worst experience, lack of communication, follow-up, and truck was left unlocked. Theft of items, brought to attention of manager, no communication since. More

by MTLOPEZ13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Johany Trespalacios, Grant Kitner, Sam Jensen

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Mar 25, 2025

Elder Ford of Tampa responded

Hello, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

Mar 27, 2025

Elder Ford of Tampa responded

Hello, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around.Thank you,Dan SillsGeneral ManagerElder Ford of Tampa

March 14, 2025

Dealership Rating
Employee Rating

Great service and great experience with getting my vehicle serviced and back to me in a timely manner More

by Carlous68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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March 04, 2025

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Employee Rating

I take my Fleet vehicles in for Quick Lane Service and also extensive Service to Elder Ford. My last Service was extensive - I contacted Daniel and as usual him and his team took care of the issue! More

by Ivory Mason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 08, 2025

Elder Ford of Tampa responded

Hi Ivory, we appreciate your feedback of our Staff's outstanding service! Please let us know if there is ever anything else we can do for you! Safe travels!

February 20, 2025

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Employee Rating

sales department did a very good job. AYMAN ABOUELSOUD made Shure we got the best deal More

by troutrv
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: DAVID FUNK, AYMAN ABOUELSOUD, CHRISTOPHER STOCKTON, Sam Jensen, Cheyenne Lightfoot

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Feb 23, 2025

Elder Ford of Tampa responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

February 19, 2025

Dealership Rating
Employee Rating

Great Dealership awesome service. Never an issue at Elder Ford. Quick in and out service More

by sean.hebior
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Decaro

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Feb 23, 2025

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. Safe travels!

February 12, 2025

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Employee Rating

We continue to receive excellent service at Elder Ford. Communication is great as is the quality of repairs More

by pnalon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 13, 2025

Elder Ford of Tampa responded

Hello, we are very happy we could provide you with a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 11, 2025

Dealership Rating
Employee Rating

good, appreciate the communciation. reaached out serveral times during the day. will have other cars serviced More

by david.joyce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Jennifer Perez, Pete Mancini, Arecio Canton

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Feb 13, 2025

Elder Ford of Tampa responded

We are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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