Dana Rivera
Dana Rivera at BMW of Barrington
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Dana Rivera

VIP Exchange Program Manager

BMW of Barrington

1475 Barrington Rd
Barrington, IL 60010

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3 Reviews

I've been in the automotive industry for over 12 years. Whenever I’m asked what business I’m in, my answer is always “the relationship business”. I strongly believe that no matter how many vehicles you’ve purchased in your lifetime, every experience should be more fun and exciting than the last! That belief comes from being a customer myself many times before I was on the other side of the desk, which is the sole reason I've never lost sight of how important a customer's perspective is. So, when you work with my team through our loyalty-based VIP Exchange Program, our goal is to provide you with THE BEST EXPERIENCE YET! Whether you're upgrading or selling your vehicle, contact me directly to experience first-rate service you deserve.

Dealership Experience

4 yrs, 2 mos

Industry Experience

13 yrs, 8 mos

not yet
rated

3 Reviews

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3 Reviews of Dana Rivera

January 05, 2023

Dealership Rating
Employee Rating

Lance was fantastic to work with. There was never any pressure or fabricated timelines. Everything moved at a comfortable pace. I never felt like I was being sold, and I felt the info More

by mconklin13
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Robert Oberding , Lance Teal

Jan 09, 2023

BMW of Barrington responded

Thank you for taking the time to share your feedback. We are thrilled that Lance exceeded your expectations. He takes great pride in his customers and strives to provide the best experiences. Congratulations on your new vehicle! Thank you for choosing us to earn your business. Driven by You.

November 21, 2021

Dealership Rating
Employee Rating

WHAT A CAR BUYING EXPERIENCE!Agnes was spectacular in WHAT A CAR BUYING EXPERIENCE! Agnes was spectacular in getting this entire deal done, from A2Z! This is the 2nd or 3rd BMW I got from Agnes; she rea More

by nicalettetheodosis
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thijs De Kool, Ryan Durso, Agnes Greda, Shreena Isho, Terry Kioutas, Christopher Lima

Nov 29, 2021

BMW of Barrington responded

Thank you for sharing your wonderful review with us. We are thrilled Agnes, Shreena, Ryan, Dana, Thijs, Terry and Chris exceeded your expectation on your buying experience with us. Thank you for choosing us to earn your business again working with Agnes. Congratulation on your vehicle. Thank you for being in the Circle.

December 28, 2020

Dealership Rating
Employee Rating

Just outstanding service! We came for the service on our BMW M4 and while talking with Dana and Angel we decided to upgrade our car! The crew is amazing, super friendly and helpful and we ended up driving X More

by Kristina W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Angel Rivera

Dec 28, 2020

BMW of Barrington responded

Thank you for choosing us to earn your business and trust. We are thrilled that you were happy with your experience working with Dana and Angel. The customer experience is very important to them. Congratulations on your purchase of the X5! Thank you for sharing your wonderful feedback with us. Enjoy! Great to have you in the Circle.

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