Dana Grande

Made an immediate appointment with McGrath & brought car in the same day. Service was great. in the same day. Service was great. More

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From Staff to Technician Lack of communication. Not comfortable with getting service done over at McGrath Not comfortable with getting service done over at McGrath More

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Ive been customer for many years. My last visit was about 3 month ago and I have a claim for a part to be fixed on my vehicle and till this day nothing has been done. I can’t believe My last visit was about 3 month ago and I have a claim for a part to be fixed on my vehicle and till this day nothing has been done. I can’t believe how long this has taken. I demanding that this claim gets taken care of right away. Jeremy, Hasan, Diana from customer relations are aware of my issues. More

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Mc grant Honda city have friendly people, they make my day happy I bought a new car. day happy I bought a new car. More

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Very happy with Workers and service at this dealership . They treat there customers very well. They treat there customers very well. More

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Carlis was very helpful and understanding. He’s a good asset to the company. Carlos worked really hard to get us the best deal possible. Thank you Carlos for all your hard work. asset to the company. Carlos worked really hard to get us the best deal possible. Thank you Carlos for all your hard work. More

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This place is horrible. Yes, Dana Grande doesnt do her job. Or the sales manager. The way this place operates they won't be around long. job. Or the sales manager. The way this place operates they won't be around long. More

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This dealership is a joke. Majority of the employees are very unprofessional. Dana Grande the client relations manager is not doing her job well. Rude and not helpful. Service advisor David Meraz extremely very unprofessional. Dana Grande the client relations manager is not doing her job well. Rude and not helpful. Service advisor David Meraz extremely rude and don’t listen to me as a customer. I am loyal to Honda but now it changes my mind because of the people on this dealership. More

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I had a situation with my purchase so I was introduced to Dana Grande. to handle the situation. she was very rude and unprofessional from the very start, she does not know how to speak to customers my situat Dana Grande. to handle the situation. she was very rude and unprofessional from the very start, she does not know how to speak to customers my situation went from bad to worst in just a few seconds. this lady took everything I explained to her and quickly made me feel like I didn't know W😒TF I was talking a about. Customers ain't always right in this dealer. I definitely wont be recommending this dealer to anyone. However John Serritella. stepped in and quickly handled the problem very professionally. Thanks John for your help and understanding. not trying to tell you how to do your job but if I was manager I wouldn't have this person in the position she is in. She be a better correctional officer at cook county jail with that kind of attitude. More

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Dana was extremely unprofessional, rude and treated us as we were intelligent and knew nothing about the car we purchased. I expected better and will not want any type of customer service related to her. we were intelligent and knew nothing about the car we purchased. I expected better and will not want any type of customer service related to her. More

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