Dana Douglas
Dana Douglas at Walt Massey Chrysler Dodge Jeep RAM Columbia

Dana Douglas

Service Manager

Walt Massey Chrysler Dodge Jeep RAM Columbia

1470 Hwy 98 E
Columbia, MS 39429

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3 Reviews
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3 Reviews

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3 Reviews of Dana Douglas

July 21, 2025

Dealership Rating
Employee Rating

Dealership personnel does not just pass you by like you are another piece of furniture . They will smile, say something or engage appropriately or if necessary go check on service progress. All leaves me f More

by mnewsom2020
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Workmanship
Service Time
Recommend Dealer
Yes
Jul 24, 2025

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We’re thrilled to hear that you felt seen and valued during your visit! Creating a welcoming, attentive environment is something we take seriously, and it’s great to know our team made you feel that way. Thank you for the kind feedback!

June 16, 2025

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Employee Rating

The lady at the front desk was very nice the lobby was nice and clean i like the way they call to ask if u need service More

by SHELIAMURPHY7284
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2025

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We’re glad to hear you had a positive experience! It’s great to know the team made you feel welcome and that the follow-up calls were helpful. Thanks for the kind words!

June 11, 2025

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Employee Rating

I felt I could have confidence in this dealership at the time I was received and the process was easy and stress free. My fist time here and I will return when my vehicle needs tending More

by Tiger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Trotter, Anthony Chapman

Jun 11, 2025

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We’re so glad your first visit left a great impression! It's important to us that every customer feels confident and at ease throughout the process. We look forward to seeing you again when your vehicle needs service—thank you for trusting us!

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