Dan Willard | Page 2

Very large, very organized, very attentive, very friendly. From my first online inquiry, they were very responsive. My sales person and everyone I worked with was very pleasant and professional. The friendly. From my first online inquiry, they were very responsive. My sales person and everyone I worked with was very pleasant and professional. The one downside I would say is that because this is a large dealership, there was no flexibility on the price and no room for negotiation. Once tax and the standard $699 processing fee was added, I was well upside down on the vehicle. It was a used vehicle, and apparently the dealership did do some more extensive maintenance on it…but I did not walk away feeling like I got a good deal. There are plenty of used car dealers that don’t have the $699 add-on, but I understand with the size of this dealership, that may be a common thing. I am mostly happy with the vehicle. And no one forced me to buy it….the sales force was not pushy in any way. The one other thing - we knew exactly what vehicle we were interested in….test drove it….and the whole process still took 3 1/2 hours….and we paid cash for it….if financing would have been involved, that probably would have added another hour. We were not expecting a cash transaction to take quite that long. But overall, it is a very impressive operation. Great staff. Would have liked to have walked away feeling I got a better deal and that it didn’t take so long….just constructive criticism. That’s the only thing that would keep me from recommending Dan Cummins to others. But the staff was great. More

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