Dan Rossey
Dan Rossey at David Wilson's Toyota of Las Vegas

Dan Rossey | Page 3

Assistant Service Manager

David Wilson's Toyota of Las Vegas

3255 E Sahara
Las Vegas, NV 89104

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4.9
28 Reviews
4.9

28 Reviews

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28 Reviews of Dan Rossey

September 14, 2023

Dealership Rating
Employee Rating

Great service @ all times…it never failed to amaze me. . it’s the place to go to 4 all your car needs… More

by EDANGELES56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike McDermott , Ken Henry, Darlene Morelock, Mike Weaver

Sep 15, 2023

David Wilson's Toyota of Las Vegas responded

We're so happy you receive the best service here. Thanks for being part of our Toyota of LV Family and here's to many more years of working together! Regards, Vinny Bonifatto General Sales Manager vbonifatto@toyotaoflv.com

September 13, 2023

Dealership Rating
Employee Rating

The dealership was quick and friendly when I did my oil change. Will be coming back again. More

by CARLOSNIETO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 14, 2023

David Wilson's Toyota of Las Vegas responded

Carlos, We're happy to see you received prompt and quality service. Thanks for sharing your experience and we can't wait to see you here at your next visit. Regards, Miki Radan General Sales Manager mradan@toyotaoflv.com

July 22, 2023

Dealership Rating
Employee Rating

Very good experience will definitely refer you to my friends. Will come back again. Love the doughnut, coffee and water. Thank you. More

by TBIZ4U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2023

David Wilson's Toyota of Las Vegas responded

Thank you for your stars! We're so happy to hear you enjoyed your visit. We look forward to taking care of you and your loved ones in the future! Regards, Miki Radan General Sales Manager mradan@toyotaoflv.com

July 17, 2023

Dealership Rating
Employee Rating

Dan Rossey is the best, I didn't wait for a long time. He asked how's my day. Thank you Dan! More

by Karl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 18, 2023

David Wilson's Toyota of Las Vegas responded

It's wonderful to hear your service visit went seamlessly, Karl! Thank you for your stars. Regards, Miki Radan General Sales Manager mradan@toyotaoflv.com

July 13, 2023

Dealership Rating
Employee Rating

I arrived about 20 minutes early for my appointment. I had no problem turning my car in. Dan came and did the paperwork. He he told me that it would would probably take all day or the next day to com More

by ANAMOODY13
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 14, 2023

David Wilson's Toyota of Las Vegas responded

Ana, We are disappointed to read about this miscommunication and see that you were inconvenienced. We understand your frustration and would like the opportunity to speak with you so we can make sure something like this doesn't happen again. Please contact me when you have a chance. I look forward to hearing from you. Regards, Mike Weaver Service Manager mweaver@toyotaoflv.com

July 13, 2023

Dealership Rating
Employee Rating

EJ was great very personable & courteous. I’ll definitely request him in the future to handle my trucks service needs…!!! More

by JOHNSURFA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike McDermott , Ken Henry, Darlene Morelock, Mike Weaver

Jul 14, 2023

David Wilson's Toyota of Las Vegas responded

Thank you for your stellar rating, John! We strive to deliver quality service and we're so proud of EJ for taking care of you. Visit us again soon! Regards, Miki Radan General Sales Manager mradan@toyotaoflv.com

July 09, 2023

Dealership Rating
Employee Rating

Went in to have three parts replaced which should have taken about 30 to 45 minutes. Instead it took 3 hours. What is up with that? They quoted me a price and ended up adding tax and other things to the q More

by ITSAMEMAMAD
Service Time
Service Communication
Recommend Dealer
No
Jul 11, 2023

David Wilson's Toyota of Las Vegas responded

We are very disappointed to see that you faced numerous issues here at your most recent visit. I would like to address each issue individually, as your feedback is very important to us here and helps us improve as a dealership. Please contact me at your convenience. I hope to hear from you. Regards, Mike Weaver Service Manager mweaver@toyotaoflv.com

July 06, 2023

Dealership Rating
Employee Rating

Always have to wait at least 3-5 hours, regardless what my scheduled service is. No coupons for anything. Service technicians aren't checking everything under the hood anymore to let me know if there's any More

by FLASVEGAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 11, 2023

David Wilson's Toyota of Las Vegas responded

We are very discouraged to see that as of late, you are dissatisfied with the quality of service that you are receiving here. When you have an opportunity, I would like to speak with you and learn more about where we've been falling short, so we can get back to providing you with the 5-star service you deserve. Please contact me at your convenience. I hope to hear from you. Regards, Mike Weaver Service Manager mweaver@toyotaoflv.com

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