Dan McCann

While Brendan was pleasant and friendly, he was not able to answer any of my questions or explain anything about the process or the truck itself. He was consistently walking away for 5-10 minutes at a clip, to answer any of my questions or explain anything about the process or the truck itself. He was consistently walking away for 5-10 minutes at a clip, to get an answer for a 30 second question. The finance department was 45 minutes late for an appointment that was set to purchase the truck. When presented with the final apr%, it was 4% higher than the previously agreed upon rate, and needed to be fought back down. In closing, the salesman need to be much better educated about the vehicles they're selling and the process behind it. The finance department needs to be more transparent and timely. Dan McCann was the only person that was informative and helpful in the final set up of vehicle before it was driven off the lot. I will not be purchasing another vehicle from Scranton's. More

by 2025Sierra Verified Customer Verified Customer

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David has sold me and my wife a total of 7 cars at Scranton. He deserves recognition as he is very knowledgeable about their cars and trucks. He has helped me search for the right truck and was able t Scranton. He deserves recognition as he is very knowledgeable about their cars and trucks. He has helped me search for the right truck and was able to proved me with the best deal. The folks at Scranton from sale manager to finance manager and service are all very friendly. Top notch dealership. I recommend them to everyone. They also go the extra mile. More

by KARNOL00 Verified Customer Verified Customer

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One of the deliverables on my Hummer EV3X pickup was overlooked. I had paid for vin etching of the glass. The service department discussed the placement of the etching with me so that I would be satisfi overlooked. I had paid for vin etching of the glass. The service department discussed the placement of the etching with me so that I would be satisfied. I had to leave the vehicle overnight while they determined the shop to do the work. It was performed well and the Hummer was returned at 80% charge. More

by brucebernstein Verified Customer Verified Customer

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Great Sales and Technical support. Excellent value for cost. Very knowledgeable staff. Good Follow up. Excellent value for cost. Very knowledgeable staff. Good Follow up. More

by dpbour Verified Customer Verified Customer

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The entire team was very helpful and informative, especially Maurice in sales. Thanks again to all! especially Maurice in sales. Thanks again to all! More

by mjs98001 Verified Customer Verified Customer

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Thank you so much to all guys to help me enjoy this beautiful car. I recommended yo guys beautiful car. I recommended yo guys More

by victor.alberca Verified Customer Verified Customer

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They were very helpful finding the vehicle. I was looking for, all though it took longer than expected for unseen reason, I am happy with the vehicle I was looking for, all though it took longer than expected for unseen reason, I am happy with the vehicle More

by dburnham02 Verified Customer Verified Customer

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Overall our experience was good. We are loyal customers of Scranton Motors having purchased a previous new car there and only had our car serviced there. We like the car we just pu We are loyal customers of Scranton Motors having purchased a previous new car there and only had our car serviced there. We like the car we just purchased. We would enjoyed paying less then what the final sales price was. Being loyal customers we expected a little more negotiating than what we received. I understand the dealer needs to make money also and we were just looking for a fair deal. Interesting that other dealers advertise 0% APR for 60 months. There was no mention of that or any other incentives we may have been able to receive. More

by jimbostashman Verified Customer Verified Customer

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Everyone is very nice and professional the best experience I ever had. Jeff was excellent! experience I ever had. Jeff was excellent! More

by william6045 Verified Customer Verified Customer

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Sal was my sale man and he did and excellent job in explaining all the differences between the two vehicles I was interested in purchasing. I purchased the 2023 Acadia Denali! Thanks, Sal! explaining all the differences between the two vehicles I was interested in purchasing. I purchased the 2023 Acadia Denali! Thanks, Sal! More

by TLK Verified Customer Verified Customer

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