16 Reviews
Write a Review16 Reviews of Dan Luna
February 02, 2025
Very smooth process when coming into this dealership I got no complaints what so ever got no complaints what so ever More
Other Employees Tagged: Jason Arvidson, Jonathan Menge, Seth Simpson
January 12, 2025
Dominic is very attentive. There were a lot of moving parts and he kept on top of the project. You lost a star based on the amount of days you kept the vehicle in order to perf There were a lot of moving parts and he kept on top of the project. You lost a star based on the amount of days you kept the vehicle in order to perform the work. Also as a thought for service outside warranty. The part sells all day long for $120. Brand new OEM. The job was over $600. This makes a repair for many customers too expensive and prices you out of no warranty repairs. If you’re so busy that it doesn’t matter or you just aren’t interested in that part of the business ok that’s fine but if you are there might be a marketing opportunity for you to incrementally boost your repair business by competing against the zero warranty sector. Perhaps a great way to keep your customers over time by marketing to them specifically as a target service customer demographic. As far as your service is concerned I am very happy with Dominic and Luis. I highly recommend your business both here and on yelp. More
Other Employees Tagged: Jonathan Menge, Chris Sanchez, Seth Simpson
January 10, 2025
Luis Mejia is wonderful, great customer service and never lets me down with his performance. 10/10 service. lets me down with his performance. 10/10 service. More
Other Employees Tagged: Jason Arvidson, Jonathan Menge, Ron Gorey, Pablo Marquez, Grier Steele, Chris Sanchez, Mike Hughes, Seth Simpson, Christian Pina
January 10, 2025
Simpson took the time to review my needs and fix my warranty issues as well as the seatbelt recall. The also did the legwork to et my free oil change done beyond the normal service window. This was an warranty issues as well as the seatbelt recall. The also did the legwork to et my free oil change done beyond the normal service window. This was an overall very good experience and i did not have to give up y car for more than a day and a half. More
Other Employees Tagged: Jonathan Menge, Chris Sanchez
December 13, 2024
Dominicc was professional, courteous and extremely knowledgeable when I checked in my vehicle foe the service appointment. He communicated clearly and listened intently to my concerns with the vehicle knowledgeable when I checked in my vehicle foe the service appointment. He communicated clearly and listened intently to my concerns with the vehicle. Thank you for a great experience and outstanding customer service!!! More
Other Employees Tagged: Dominicc
December 06, 2024
The problem has been not solved Poor customer service Dealer selling fake parts Bad attitude Dealer selling fake parts Bad attitude More
Other Employees Tagged: Jason Arvidson, Richard Brown, Jonathan Menge, Ron Gorey, Chris Sanchez, Darren Frank, Mike Hughes, Seth Simpson
September 28, 2024
Great service the staff were very kind and helpful. And I was attended to in a timely manner And I was attended to in a timely manner More
Other Employees Tagged: Ismael Aguilar
September 24, 2024
worst service experience ever. . sale men not service .. anything you can be charged for they will apply. and quick to kick you out when you don't say yes to their rediculouse char . sale men not service .. anything you can be charged for they will apply. and quick to kick you out when you don't say yes to their rediculouse charges.. so sad such a big company. one manager and he holds a tight grip so no one over writes his un fair practices More
Other Employees Tagged: Jonathan Menge, Seth Simpson