Dan Lake
Dan Lake at Matthews Chrysler Dodge Jeep Ram of Great Bend
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Dan Lake

Service Manager

Matthews Chrysler Dodge Jeep Ram of Great Bend

447 River Ln
Susquehanna, PA 18847

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4.9
26 Reviews
4.9

26 Reviews

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26 Reviews of Dan Lake

January 21, 2025

Dealership Rating
Employee Rating

Great service. Was able to quickly diagnose the issues with my car and order the necessary parts. Definitely recommend. More

by lawshe26
Service Price Transparency
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Recommend Dealer
Yes
Jan 22, 2025

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi, Thank you for the 5 Star Review and your business!

December 26, 2024

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Excellent customer service. Known by name. Always seem grateful towards customers and listens to them! More

by rexwalter1975
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jerry Trotter

Dec 27, 2024

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

November 21, 2024

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Employee Rating

Matthew's Auto in Great Bend delivered! Following a disappointing experience at another dealership, we were apprehensive about trying again. Fortunately, I located a Jeep at Matthews in Ves More

by Kristaflaherty
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Nov 21, 2024

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi Krista- We’re so glad to hear you had a great experience with Josh! Thank you for your business and the great review!

November 11, 2024

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I bought a truck that has had a lot of problems and they have done, what I believe, everything in their power to correct. More

by wastenafarm
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Matt Arnold, Matthew Gregory, Jerry Trotter , Pete Coppola

Nov 15, 2024

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

October 12, 2024

Dealership Rating
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I always get the best service at Matthews Chrysler Dodge Jeep and Ram. I would recommend to everyone More

by jameyny692
Recommend Dealer
Yes
Oct 14, 2024

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi, We're so glad to hear you had a great experience with us! We appreciate your continued business and the 5 Star Review!

September 25, 2024

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Fantastic service from start to finish. First day was due to a recall; next day was tire replacement when a nail was found on the first day.. Friendly staff all the way around. More

by cathiesinnott
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Gregory

Sep 30, 2024

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi Cathie- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

September 13, 2024

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Employee Rating

Prompt and courteous service check in. Was able to get a same-day appointment for an oil change really appreciated. Your customer focused attitude. Will be returning. More

by wernerkloeckener
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Gregory, Jerry Trotter

Sep 16, 2024

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

September 03, 2024

Dealership Rating
Employee Rating

Jerry and the Team do an amazing job. Kept me informed during the visit and fully explained all the work once complete. More

by MIKEVANBRUNT1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Gregory, Jerry Trotter

Sep 05, 2024

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi, We’re so glad to hear you had a great experience with Jerry & the Team at Matthews Chrysler Dodge Jeep Ram! We appreciate your business.

July 02, 2024

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Employee Rating

They always go above and beyond to make sure we are happy with their service. More

by dhinkley1
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Gregory, Jerry Trotter

Jul 03, 2024

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi Dhinkley1, Thank you for the 5 Star Review and your business!

June 16, 2024

Dealership Rating
Employee Rating

As always, the personal at Matthews were excellent, Thanks to Matt who gave the best possible service. More

by walkerpauld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Gregory

Jun 17, 2024

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

HI, We’re so glad to hear you had a great experience with Matt! Thank you for your business and the great review!

1

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