Dan Lake
Dan Lake at Matthews Chrysler Dodge Jeep Ram of Great Bend
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Dan Lake

Service Manager

Matthews Chrysler Dodge Jeep Ram of Great Bend

447 River Ln
Susquehanna, PA 18847

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4.9
24 Reviews
4.9

24 Reviews

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24 Reviews of Dan Lake

November 21, 2024

Dealership Rating
Employee Rating

Matthew's Auto in Great Bend delivered! Following a disappointing experience at another dealership, we were apprehensive about trying again. Fortunately, I located a Jeep at Matthews in Ves More

by Kristaflaherty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 21, 2024

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi Krista- We’re so glad to hear you had a great experience with Josh! Thank you for your business and the great review!

November 11, 2024

Dealership Rating
Employee Rating

I bought a truck that has had a lot of problems and they have done, what I believe, everything in their power to correct. More

by wastenafarm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 15, 2024

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

October 12, 2024

Dealership Rating
Employee Rating

I always get the best service at Matthews Chrysler Dodge Jeep and Ram. I would recommend to everyone More

by jameyny692
Recommend Dealer
Yes
Oct 14, 2024

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi, We're so glad to hear you had a great experience with us! We appreciate your continued business and the 5 Star Review!

September 25, 2024

Dealership Rating
Employee Rating

Fantastic service from start to finish. First day was due to a recall; next day was tire replacement when a nail was found on the first day.. Friendly staff all the way around. More

by cathiesinnott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Gregory

Sep 30, 2024

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi Cathie- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

September 13, 2024

Dealership Rating
Employee Rating

Prompt and courteous service check in. Was able to get a same-day appointment for an oil change really appreciated. Your customer focused attitude. Will be returning. More

by wernerkloeckener
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Gregory, Jerry Trotter

Sep 16, 2024

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

September 03, 2024

Dealership Rating
Employee Rating

Jerry and the Team do an amazing job. Kept me informed during the visit and fully explained all the work once complete. More

by MIKEVANBRUNT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Gregory, Jerry Trotter

Sep 05, 2024

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi, We’re so glad to hear you had a great experience with Jerry & the Team at Matthews Chrysler Dodge Jeep Ram! We appreciate your business.

July 02, 2024

Dealership Rating
Employee Rating

They always go above and beyond to make sure we are happy with their service. More

by dhinkley1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Gregory, Jerry Trotter

Jul 03, 2024

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi Dhinkley1, Thank you for the 5 Star Review and your business!

June 16, 2024

Dealership Rating
Employee Rating

As always, the personal at Matthews were excellent, Thanks to Matt who gave the best possible service. More

by walkerpauld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Gregory

Jun 17, 2024

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

HI, We’re so glad to hear you had a great experience with Matt! Thank you for your business and the great review!

June 15, 2024

Dealership Rating
Employee Rating

Great service. The service department kept in contact with me and contacted the extended warranty company for me. Appreciate the diligence. More

by ccondon941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Baker, Matthew Gregory

Jun 17, 2024

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi, Thank you for the perfect review and your business!

June 05, 2024

Dealership Rating
Employee Rating

I had a appointment but I got a call from the manager telling me not to come back and that my appointment was being canceled. More

by kingsleymayor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Michael Baker, Matthew Gregory

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