Dan Gibbons

Purchased a used car in October 2021. After having several problems with the service department I decided to cancel the extended warranty and sell the car. We cancelled the extended warra After having several problems with the service department I decided to cancel the extended warranty and sell the car. We cancelled the extended warranty March 4. The loan was paid off when the car was sold. I contacted the warranty company and was told the refund comes from the dealer so I went to the finance department and spoke to one of the finance guys. He was rude and told me I had to wait. It's been 6 weeks since I cancelled the warranty. Seems like the dealer was paid right away for the car and warranty but I'm still waiting for my refund. This dealer doesn't care about customer service after the sale. Their service department sucks and so does the finance department. They take advantage of the customer. More

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