Dan Eaton

Typical used car snake oil sales lot. Will promise the world to make a sale, but will ghost you in the end. If you are happy with the car when you leave, then all is good, if they promi Will promise the world to make a sale, but will ghost you in the end. If you are happy with the car when you leave, then all is good, if they promise you anything after the fact, don't count on it! Especially when they state that they will follow-up with you, that day never comes. Above all, if you purchase from this dealership, then make sure you do not leave the vehicle to be picked up later, any damage incurred while in their hands will not be resolved. I would avoid this stealership. More

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Strongly recommend Springs Automotive Group. Great people and service all throughout the process of getting your new car. Definitely will be coming back and recommending to friends and family. Y Great people and service all throughout the process of getting your new car. Definitely will be coming back and recommending to friends and family. You want a car, this is the place to go. More

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This is now the 3rd car I have purchased from SAG (Springs Automotive Group). I refuse to buy a car anywhere else, shout out to Kevin, Dan E for all of the work done this week to get me in a new car! (Springs Automotive Group). I refuse to buy a car anywhere else, shout out to Kevin, Dan E for all of the work done this week to get me in a new car! More

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Manages and finance were helpful and responsive, Mary Jane was comfortable and informed, no pressure. Jane was comfortable and informed, no pressure. More

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Terrible dealership and terrible customer service! Would not buy a tee shirt from this place! Would not buy a tee shirt from this place! More

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MaryJane and everyone else at Springs Automotive Group were super helpful and friendly. Amazing experience start to finish! were super helpful and friendly. Amazing experience start to finish! More

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Great experience compared to other dealers I went to. Great salesmanship and professionalism. All people involved were good to work with Great salesmanship and professionalism. All people involved were good to work with More

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Very cool guys here. They were very patient and accommodating to all of my request and didn't get frustrated when I kept haggling. They kept it real and got me a solid They were very patient and accommodating to all of my request and didn't get frustrated when I kept haggling. They kept it real and got me a solid deal on a perfect vehicle for my needs. 5 stars for my salesman, the manager and the whole team. More

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Everyone was quick to respond and didn’t give me the run around, no BS. around, no BS. More

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If I could give SAG and Dan negative stars, I would. They sold me a lemon, and the games they've played since then would make Jigsaw proud. I bought my first car from them in October for $18,000, and They sold me a lemon, and the games they've played since then would make Jigsaw proud. I bought my first car from them in October for $18,000, and I didn't actually get to drive it for another month due to multiple breakdowns that cost thousands. There was a warranty on the car, but I had to fight so hard and so unnecessarily to get them to do the right thing. Every problem took DAYS of back and forth to get them to handle the situation, and then the actual repair would be about a week or more with no communication. There have been so many issues with this car from top to bottom. For example, after I got my oil changed the first time, I was informed and shown the proof that whoever changed it last (Springs Automotive) jammed the oil cap in there so that it was now essentially useless and would need to be replaced. This was the cheapest fix at $12.99, but from top to bottom, this car was handled carelessly. By far the worst part, has been their treatment throughout the whole process. I understand things happen but to be treated with respect is the most basic decency that we can offer each other. Springs Automotive has shown no interest in offering that or even a watered-down consumer level version of it. Sometimes, I haven't been sure they even understand the concept. They've been nothing but unprofessional, aloof, and callous. One of the managers- Dan Eaton- is also a flagrant misogynist. An almost satirical example happened before I purchased the car and had to speak to Dan briefly about a financing aspect. He talked to my boyfriend the entire time even after both of us corrected him that I was the one with the money and knowledge of the car I was purchasing. Throughout the rest of this ordeal, the other managers tend to placate (shout out to Shana for Oscar worthy performances!), pass you around, or give you the ol' "I'll call you back" and never do. Dan does actually talk to you, but he talks to you like a child (or a poor, dumb woman) and puts the blame on you until he finally concedes that he's doing you a massive favor by handling his business. I drive about 30 miles a week. I work from home and live within walking or close driving distance (5 miles) to most everything I need. I haven't driven long distances or in the mountains since the initial month of repairs in November. Still, this car broke down again last night for the very first problem that was supposed to have been fixed and a brand new problem. It put me in an unsafe situation, and I'll be out at least $4,000 for repairs. While I always ask not to speak to Dan, he was the only one available this go round. At this point, I didn't expect anything from SAG but at these costs I had to say that I tried anything and everything. I told him what was happening; he didn't listen. He hinged only on the brand new problem and went from that angle to excuse and blame. I know based on past experience that this would just be another drawn out ordeal with a dead end. For a moment of levity, I would like to note that while SAG was obviously not repairing the car, the service department did use their time to stick a "Springs Automotive" decal on my bumper each time- letter by letter - after I kept removing it. I had to ask them to stop. It might have been a laughter of derision (or hysteria, if you ask Dan), but it sure did make me laugh every time! Financially and mentally, this will certainly have a longer term impact on my life. After paying for these repairs, I'll have to get rid of this car for one that I can trust as I prepare to move cross country. I don't have the energy to make a company care. The last fight I have in me is sharing my experience, so that others can make better, more informed decisions. If I can save even one person from going through this with Springs Automotive Group, that's all I want! More

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