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Dan Doble
Dan Doble at Boucher Hyundai of Waukesha

Dan Doble

Service Manager

Boucher Hyundai of Waukesha

1583 East Moreland Boulevard
Waukesha, WI 53186

4.2
493 Reviews
4.2

493 Reviews

Write a Review

Dealership Experience

25 yrs, 4 mos

Specialties & Trainings

Special Operations

493 Reviews of Dan Doble

August 14, 2025

Dealership Rating
Employee Rating

The young man that I had was completely disrespectful. I will never take my Hyundai there again. More

by ehrmmel
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Devin Timm

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Aug 18, 2025

Boucher Hyundai of Waukesha responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

August 08, 2025

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Employee Rating

Had poor experience at this dealer. Refused to cover faulty part under warranty. Went to other dealer and it was covered without problems. It was like they just don't want to do wa More

by CrackedPan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Devin Timm, Alex Hanson

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Aug 13, 2025

Boucher Hyundai of Waukesha responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Rob Heaney Service Manager 262-522-1000

June 26, 2025

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Employee Rating

The service is great and the waiting room is a great place to get work done well your car is being worked on. I had an issue with repair and they made it right immediately. More

by ANDY.MARRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kerwin Ruiz

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Jun 26, 2025

Boucher Hyundai of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Rob Heaney Service Manager 262-522-1000

June 09, 2025

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Employee Rating

Lack of communication was the biggest issue and they took a very long time to fix the issue. More

by JamieMANGIN
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jun 12, 2025

Boucher Hyundai of Waukesha responded

Thank you for providing this feedback, Jamie, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Rob Heaney Service Manager 262-522-1000

May 06, 2025

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Employee Rating

Car was in for factory recall. Since the fix the car has been back in 3 times with in 2 weeks. Got the car back and day later check engine light came on. Driving now with check eng More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Alex Hanson

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May 09, 2025

Boucher Hyundai of Waukesha responded

Paul, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out. Rob Heaney Service Manager 262-522-1000

April 25, 2025

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Employee Rating

The communication was absolutely terrible. I was never given a loaner vehicle like I was promised. Nobody would return my calls, and they had my car for 6 1/2 weeks. I am very unhappy with the More

by VICOTA23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Alex Hanson

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Apr 29, 2025

Boucher Hyundai of Waukesha responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Rob Heaney Service Manager 262-522-1000

April 10, 2025

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Employee Rating

Dan was so helpful throughout our service experience. He communicated quickly and our issue was resolved very quickly. So thankful! More

by Catchinbbz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Hanson

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Apr 10, 2025

Boucher Hyundai of Waukesha responded

Thanks for sharing your thoughts about your experience with Boucher Hyundai of Waukesha. We appreciate your business and hope to see you again soon! Rob Heaney Service Manager 262-522-1000

March 24, 2025

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Employee Rating

Expert service that was performed quickly. Staff is professional and friendly. Waiting area is clean and well appointed More

by RWHITE20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darlene Larsen, Ryan Fitzsimmons, Tim Thilleman, Devin Timm, Kerwin Ruiz, Rob Heaney, Alex Hanson , Jeremy Krubsack

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Mar 25, 2025

Boucher Hyundai of Waukesha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Hyundai of Waukesha. Rob Heaney Service Manager 262-522-1000

March 08, 2025

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Employee Rating

They took amazing care of me every time I serviced my vehicle. Professional and convenient! Highly recommend!! More

by ozkar128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alexander Dominguez

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Mar 09, 2025

Boucher Hyundai of Waukesha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Rob Heaney Service Manager 262-522-1000

March 04, 2025

Dealership Rating
Employee Rating

Super hard to get ahold of the service center for updates relating to the car or progress. Waited over a month for an update. More

by NOEMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Devin Timm

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Mar 07, 2025

Boucher Hyundai of Waukesha responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Rob Heaney Service Manager 262-522-1000

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