Dan Contreras

Oil change was fine; below I rated "Quality of work" as Good/VeryGood. Service member & technician were very polite, and the waiting area is very comfortable. But their quotation for a "complete engine res Good/VeryGood. Service member & technician were very polite, and the waiting area is very comfortable. But their quotation for a "complete engine reseal" (car was leaking oil slightly) was $7200 (labor) + estimated $3000 (parts), "could be more, depending on what happens during the repair process ... Not recommended due to age of car." (The service member said that their notes from previous oil changes indicated "leaks" but I don't recall being told that. He also said he would send the quotation to me via email but I did not receive it.) The car runs fine apart from the slight leaks, so I found another repair shop whose technicians love working on old cars. Their quotation was considerably lower than $10K. It is the first time that someone other than the dealership is working on the car, but the price difference this time was just too great to rely on my loyalty to the dealership. More

by none29 Verified Customer Verified Customer

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My experience with this dealership has always been very pleasant. The gentlemen in the shop are very friendly and courteous. It is a pleasure to do business with them. In the past there was one person who pleasant. The gentlemen in the shop are very friendly and courteous. It is a pleasure to do business with them. In the past there was one person who was not as pleasant. However, he is no longer there. I couldn’t have had a nicer experience. You can be proud of this department It makes me want to do business here More

by pjbarnett033 Verified Customer Verified Customer

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They were very helpful in getting a part that was discontinued. Courteous and heplful. Thanks discontinued. Courteous and heplful. Thanks More

by widvirnak Verified Customer Verified Customer

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. The design for turn signal light replacement is poor, but Dan and his team are excellent! but Dan and his team are excellent! More

by wmbradle Verified Customer Verified Customer

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The staff are always friendly and professional. The service area is clean and tidy. Great The service area is clean and tidy. Great More

by addie.short Verified Customer Verified Customer

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This is the greatest dealership in the Denver area. Great service, great cars, and great people. Great service, great cars, and great people. More

by jellish65 Verified Customer Verified Customer

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Developed knocking noise in the rear of my 2024 XT4. Danny scheduled me into the shop after taking the time to triage the problem over the phone. Dropped car off and he kept me posted on progress. Neede Danny scheduled me into the shop after taking the time to triage the problem over the phone. Dropped car off and he kept me posted on progress. Needed new left rear shock. Had the part the next day and I was on my way! Thankful Dan listened to me up-front, found the problem, and my "baby" was back to her usual quiet self again! Covered under warranty. Had it in another time for software update and service department was excellent! More

by DB Verified Customer Verified Customer

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did survey already, to many surveys, AI needs more data, in 2026 cutting back… This website did’t allow me to deselect cookies I did not want. Thought it would take one min for feedback but it taken four… in 2026 cutting back… This website did’t allow me to deselect cookies I did not want. Thought it would take one min for feedback but it taken four… Big Shout Out to Rifat in service dept, He is ALWAYS HELPFUL !!! More

by gab_two Verified Customer Verified Customer

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Warm , friendly staff made the experience easy . Stress- free & enjoyable . You will receive excellent care. I truly appreciate their excellent services & genuine kindness ! Stress- free & enjoyable . You will receive excellent care. I truly appreciate their excellent services & genuine kindness ! More

by Dknight97 Verified Customer Verified Customer

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JE Caddillac and the service team have always taken good care of me it is too bad that they have to battle the corporate beast that caddillac is . They do a good job. care of me it is too bad that they have to battle the corporate beast that caddillac is . They do a good job. More

by Gregrand1957 Verified Customer Verified Customer

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