Dan Cohen | Page 4

I love Liberty Subaru we have gotten 7 Subaru’s over the years. Everyone is so helpful and friendly. They always help you in selecting the best cars. They bend over backwards to help. years. Everyone is so helpful and friendly. They always help you in selecting the best cars. They bend over backwards to help. More

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Awesome customer centered dealership! Friendly and knowledgeable. Have purchased here many times, always a good experience. Highly recommended! Friendly and knowledgeable. Have purchased here many times, always a good experience. Highly recommended! More

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Just purchased a 5 th Subaru from Liberty. Dating back 25 years. Always reliable. Service great. I know I get the best price without playing games. Happy to have them nearby. Dating back 25 years. Always reliable. Service great. I know I get the best price without playing games. Happy to have them nearby. More

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Anthony Cirillo was very instrumental in our purchase. He was honest and helpful, yet never pressuring. It was a pleasure to do business with him. He was honest and helpful, yet never pressuring. It was a pleasure to do business with him. More

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Anthony, Tom and Dan made my purchase a great experience. I bought a beautiful Cascade Green Forester. These guys made my purchase stress-free. Peter gave me a nice hands-on tutorial on the basic function I bought a beautiful Cascade Green Forester. These guys made my purchase stress-free. Peter gave me a nice hands-on tutorial on the basic functions of my new car. The Service Department was very impressive. There were numerous employees in the service area which was very customer friendly. There was a nice sitting area for customers waiting for service with restrooms. I told Anthony, my salesman, that everyone looked happy working there. No one was pushy and I didn’t get that car salesman vibe at all. I recommend Liberty Subaru. More

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I am very disappointed with this dealership and especially with Dan Cohen (Subaru’s Manager) for not answering my calls or calling me back after several attempts! Let me start from the beginning. especially with Dan Cohen (Subaru’s Manager) for not answering my calls or calling me back after several attempts! Let me start from the beginning. This was my third Subaru purchase and my second from this dealership. My first was a purchase with this dealership, and the second was a lease, which is my current vehicle. I had leased a 2022 Accent for three years and purchased a maintenance plan. I assumed the maintenance was for the entire lease but was shocked to find out that it was only for twenty four months. My fault for not checking the fine print and their shadiness for not mentioning it as I would have changed it to be for the entire lease. It started with my brakes vibrating, which was why I brought my vehicle in for service in the first place. They said they had extended the coverage for this but never sent out a recall. Not sure why Subaru wouldn’t do a recall for vibrating brakes as that seems to be something to be of concern. It scared the crap out of me when it first happened. When I received my service report it listed my vibrating brakes as if I reported it as squeaking, but that was far from the truth. Not sure why they would lie about something like this unless they prefer not to report this issue to keep their numbers down. I paid $533 for the twenty four month coverage, which I found out was grossly overpriced. The twenty four months should have been for four services which equate to $133 each. I would expect to save money when purchasing a maintenance plan and not overpay. I only performed two services in the first twenty four months as I didn’t put that many miles on the vehicle. Thankfully they did do my oil change which was my third service call even though my maintenance expired, so I ended up paying $533 for three services which are still overpriced. They only charge $75 for an oil change and for four of them it should have only cost $300 (not $533 so I overpaid $233 for the plan). In addition, the service report showed that my engine and air conditioning filters were yellow (green for good, yellow for warning and black for bad). I called the service department and complained about this, which they said that the advisor should have told me about these filter warnings. But I assume since this was my last FREE service they chose not to (to save money since my next service will be at my expense) as I surely would have wanted them changed. I like Subaru and will most likely purchase another one down the road, but it surely won’t be from this dealership. You live and learn from your mistakes, and I surely will learn from this and hopefully others will learn from it as well. More

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As a person who’s been driving the same car for longer than I care to admit, I was not looking forward to car shopping. Jeff, and the rest of the Liberty Subaru staff made the whole experience so pleasant than I care to admit, I was not looking forward to car shopping. Jeff, and the rest of the Liberty Subaru staff made the whole experience so pleasant and easy! I am so happy with my choice, the service, patience and kindness Jeff provided, and look forward to continued service with Liberty! I’d highly recommend Jeff and Liberty! More

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As always the sales department is awesome. I've been going to Liberty since 1993 when I bought my SVX. Whenever I go there it's like seeing old friends. There's no pressure, they're very hel I've been going to Liberty since 1993 when I bought my SVX. Whenever I go there it's like seeing old friends. There's no pressure, they're very helpful and pricing is very fair. Dan and Jeff are wonderful. The service department is equally awesome. More

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We have purchased 4 cars from this dealership over the years - which should be a clue as to how happy we are with them. Today’s purchasing process was seamless, no pressure, and everyone, from sales to cl years - which should be a clue as to how happy we are with them. Today’s purchasing process was seamless, no pressure, and everyone, from sales to closing, was very nice. We have also used this service center for minor (oil change) and major services (every 30,000 miles, etc.) and have found everyone we have dealt with accurate and honest. More

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This is our 10th Subaru from this dealership. That doesn’t include the vehicles other family members have purchased. It is the most seamless, straightforward and stressful experience ever. They l That doesn’t include the vehicles other family members have purchased. It is the most seamless, straightforward and stressful experience ever. They love dogs some much they have a dog run. Dogs are the best judge of character and our Maligator loves the dealership and the employees. Consistent attention to detail and attention to the customer. Follow up with your experience. They truly appreciate you being a customer. Got exactly what we wanted twice within the year. Safest and most reliable vehicles on the road. Dan and Jeff are incredible. More

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