Dan Bush

I recently had an outstanding experience at Hennessy Porsche, thanks to Shaun Freemon, my Brand Ambassador. Over the years, I’ve purchased multiple cars through Shaun, and he has consistently exceeded m Porsche, thanks to Shaun Freemon, my Brand Ambassador. Over the years, I’ve purchased multiple cars through Shaun, and he has consistently exceeded my expectations. His knowledge of the vehicles is impressive, and he takes the time to understand my needs, ensuring I find the perfect fit every time. Shaun’s professionalism and attention to detail make the entire buying process smooth and enjoyable. He’s always available to answer questions and provides excellent follow-up service. I can’t recommend Shaun and Hennessy Porsche enough for anyone looking to buy a Porsche. Five stars all the way! More

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This is my second purchase with Juan Trejo. He is amazing and really easy to work with. He goes extra mile and There is no one else I’d rather work with. Prior to Juan I had A few sales people He is amazing and really easy to work with. He goes extra mile and There is no one else I’d rather work with. Prior to Juan I had A few sales people that did not take pride in their work like Juan does! I was really disappointed and the service I had prior to Juan. I will be back in a few months to purchase another vehicle from Juan :) More

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Simply top notch! First class experience. I’ve bought multiple cars here and will continue to. One back. Mike McPherson is my sales guy and he knows these cars super w First class experience. I’ve bought multiple cars here and will continue to. One back. Mike McPherson is my sales guy and he knows these cars super well. More

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They have it down at Hennessy. The representation of the cars is excellent and the folks there make you feel right at home. They helped me get into my dream car. Highly recommend The representation of the cars is excellent and the folks there make you feel right at home. They helped me get into my dream car. Highly recommend More

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Reasonable and accommodating when negotiating the price. Excellent sales delivery process and very knowledgeable about cars specifications and set up! Overla. Very happy with the process Excellent sales delivery process and very knowledgeable about cars specifications and set up! Overla. Very happy with the process More

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Front desk of service department is challenged. Engaging staff but extremely poor follow-up communication and execution on simple service calls. Engaging staff but extremely poor follow-up communication and execution on simple service calls. More

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Quite possibly the best car buying experience I've ever had. From sales to finance to accessories,we received the absolute best service possible. Mr, Mark Venti, Mr Michael Crawford, and Mr John Dissen wen had. From sales to finance to accessories,we received the absolute best service possible. Mr, Mark Venti, Mr Michael Crawford, and Mr John Dissen went above and beyond to make the entire transaction as smooth as possible for us. I've already have had several calls and emails from John Dissen to follow up with any questions thst might have come up since our purchase. Thank you Team... we will definitely be making our future purchases there. More

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I have now purchased seven cars from this dealership over the last 10 years. My salesman, John Dissen, has always been highly professional, responsive, and courteous. He is extremely knowledgable about ca the last 10 years. My salesman, John Dissen, has always been highly professional, responsive, and courteous. He is extremely knowledgable about cars in general and Porsches specifically. My overall impression of Hennessy Porsche is that they are passionate about delivering absolutely the best customer experience possible. They respect my time both in the sales and service department. I always learn something useful when I visit there... everyone seems very approachable and informative, even if its not the person you primarily work with, Great team spirit, always positive. You've got to love that as a customer. Of course, the Porsche product line itself is amazing. There's not a car in that dealership that I wouldn't love to be driving. Its fun to be a customer there. More

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If there was a 1/2 star it would be more appropriate. I would not ever recommend anyone to have even a Honda let alone a Panamera serviced here. Lazy rushed work has my car in New York today from the da I would not ever recommend anyone to have even a Honda let alone a Panamera serviced here. Lazy rushed work has my car in New York today from the damages that were caused ( trust they have videos and photos of what caused the problem so these are facts). Nothing surprises me any more. There is no integrity and pride in work anymore. Like these mechanics so messed my car up. More

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I brought my wife’s Macan into service for the “timing chain cover leak”— a well known problem with the six cylinder engines. I was told that the engine needed to be dropped to make the repair, which is chain cover leak”— a well known problem with the six cylinder engines. I was told that the engine needed to be dropped to make the repair, which is basically removing the sheered off bolts, and replacing them with updated bolts supplied by Porsche. The quoted cost was over 8k. Doing some further research, I found that Porsche released an official repair bulletin for this exact problem many months prior, that indicated a way to make the repair without dropping the engine, substantially reducing the cost. I called and spoke with the service advisor, and asked him about the OFFICIAL Porsche bulletin. He indicated he wasn’t aware of it, but would ask the shop foreman. I get a call back 15min later, indicating that they can indeed do the repair using the new official technique indicated by Porsche NA. So, basically the service dept. would have been glad to charge me 8k for a repair that could be done for $800. I don’t believe for a second the service advisor didn’t know about this OFFICIAL Porsche repair bulletin. They are liars, dishonest, opportunistic, and have no sense of ethics. The shop does quality repairs— that’s true, and I believe the techs are very competent. But, the whole service dept is malignant in business practice. When it came time to pay the $800, the service advisor said something like “he’s willing to work with me on this” (likely bc he knew I was angry at being quoted 8K and calling them out on the rip-off attempt) and knocked it down to $735, as if he were doing me favor. I caught them in a flat out lie, and they tried to make up for it in the most pitiful fashion. This service center sucks. The “advisors” are goons, and so is the service dept manager. Please, spare me the optics of a reply that communicates concern for my justified disdain, and to call you directly to address my concern. What nonsense. You’re full of it, and you simply don’t care. It’s “just business, and, nothing personal, right? You know exactly what is going on, so maybe you’ll grow a conscience one day and do the right thing by your customers. I doubt it though. Aside from warranty repairs, never have your car serviced here if possible. There simply is no reason for it, unless absolutely necessary due to proprietary equipment. More

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