Damone Newton

This dealership has absolutely no concern or care for you as a customer when it comes to the warranty or products that they install on your vehicle and their service department I would give you high caution. as a customer when it comes to the warranty or products that they install on your vehicle and their service department I would give you high caution. Do not have brakes done there or some of the other services either because they don’t warranty anything they put OEM rotors on my vehicle and OEM brake pads and in less than 10,000 miles come back in and tell me that the reason the front and back is shaking is because they need to be resurfaced already That screams a product quality issue to me. There is no way that breaks should require that type of resurfacing within the first 10,000 miles that tells me you got a product quality issue so instead of going after the manufacturer and cleaning it up with them you want to charge me another $360 to take care of something that you could just have them resurfaced and move on And take care of customer but you want me when I only paid you $900 for the whole break instead you wanna charge me $360 to resurface rotors. Are you people out of your xxxxxx mind I mean literally so all of you out there that read these reviews do yourself a favor do not have Roswell infinity service your vehicle North Atlanta and my opinion does a much better Customer Service job. They’ve always taken care of but Roswell Infiniti you’ve received the last of my money you’ll ever get. I won by the way I was actually looking at a vehicle on your lot today and I was looking at purchasing which was a Q 60 red sport . Well, make no mistake. I would not spend another dollar in your dealership so that sale is now canceled. I have no interest in buying anything from you and moving forward you won’t be servicing my vehicle for any other services as well as a customer. It is absolutely pathetic that you don’t take better care of your customers on a great job you did you did this Job I paid you $900 less than a year ago to put brand new rotors and brake pads on the vehicle and this is the service I get from it absolutely atrocious Customer Service More

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I have been fully satisfied with all aspects of the dealership that I have so far experienced. I look forward to continuing superior service in the future. dealership that I have so far experienced. I look forward to continuing superior service in the future. More

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Damone was excellent to work with. He was very knowledgeable about the products and services offered at the dealership. The overall experience was pleasant and all the associates I i He was very knowledgeable about the products and services offered at the dealership. The overall experience was pleasant and all the associates I interacted with were wonderful. More

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Salesman Damone Newton left a great impression on us. He was very knowledgeable and very professional. Mr. Newton treated us like valued customers. He listened to us and made our car shopping experience He was very knowledgeable and very professional. Mr. Newton treated us like valued customers. He listened to us and made our car shopping experience easy. He is an asset to Roswell Infiniti. More

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It was a pleasure meeting all the folks at Roswell Infinite. The service was great! We will definitely be giving them our business in the future. Infinite. The service was great! We will definitely be giving them our business in the future. More

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Friendly, clean, but not timely. Felt a lack of concern of customer time. Look forward to a better visit, next time of customer time. Look forward to a better visit, next time More

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I recently purchased a car here and it was a great experience all around! Both sales and finance were knowledgeable and professional throughout the entire process. I just had my first maintenance an experience all around! Both sales and finance were knowledgeable and professional throughout the entire process. I just had my first maintenance and the service department did not disappoint. I will definitely be a loyal customer. More

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It was a pleasure speaking and doing business with Reginald , Had everything ready and waiting. Answered all my questions and concerns, very knowledgeable, well do it again. Reginald , Had everything ready and waiting. Answered all my questions and concerns, very knowledgeable, well do it again. More

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Our entire experience was a true pleasure. Damon, our sales executive is a true professional. He wasn’t out of his way to make sure we got what we wanted. Even came in on his day off so that we would not sales executive is a true professional. He wasn’t out of his way to make sure we got what we wanted. Even came in on his day off so that we would not loose the vehicle we wanted. More

by JAY6634 Verified Customer Verified Customer

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Very professional! Enjoy the experience. Quick in and out purchase and easy to work with. I would definitely recommend to anyone who would want to visit. purchase and easy to work with. I would definitely recommend to anyone who would want to visit. More

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