Damone M.

Dealership Service is great. Supplied loaner. However, GM/GMC Parts availability sucks Took 6 weeks to get two bolts. Supplied loaner. However, GM/GMC Parts availability sucks Took 6 weeks to get two bolts. More

by BOBBREMER Verified Customer Verified Customer

Print

Efficient, helpful and always on time. The staff has been nice and accommodating, I also love that I can schedule my apt by text! The waiting area is comfortable and clean. The staff has been nice and accommodating, I also love that I can schedule my apt by text! The waiting area is comfortable and clean. More

by KELLY.MALONE Verified Customer Verified Customer

Print

We had a great experience and are very happy with everyone that helps us. Lisa was also great everyone that helps us. Lisa was also great More

by leisapeyton68 Verified Customer Verified Customer

Print

the people at lunghamer buick are very nice and trust worth.I truly like woking with them worth.I truly like woking with them More

by KODIAK51 Verified Customer Verified Customer

Print

Damone has been my salesperson 3 times now. He always is very accommodating and always does his best for me to get me the best deals. I’m very satisfied with my visits including the service dep He always is very accommodating and always does his best for me to get me the best deals. I’m very satisfied with my visits including the service department. More

by pamcosey Verified Customer Verified Customer

Print

I would highly recommend lung hammer, Buick GMC dealership and my Salesperson, Jessica O’Tynan dealership and my Salesperson, Jessica O’Tynan More

by ROSAN_FAI1086 Verified Customer Verified Customer

Print

Damone always provide a great service and attention. Very pleased with his work and service Very pleased with his work and service More

by mayrabr21 Verified Customer Verified Customer

Print

Damon is a wonderful salesman he was able to explain the process to me clearly and politely. He was also able to help me get everything that I needed to get done that day and then some. It was very nice and process to me clearly and politely. He was also able to help me get everything that I needed to get done that day and then some. It was very nice and I felt well taken care of and like I was getting the best deal that I could. More

by Rebecca Verified Customer Verified Customer

Print

I wasn't sure I even wanted to respond but I think it's important. First, the financing part of my experience was not good. I explained that I wanted to finance for 60 months. However, Jill had the paperwo important. First, the financing part of my experience was not good. I explained that I wanted to finance for 60 months. However, Jill had the paperwork ready for 84 months. We had to start over. Next, I had researched the various percentages that were out there and found that PNC was the lowest. That one was never checked. I insisted that I wanted to use PNC, so we had to start over yet again. Next, the amount of times I had to say No Thankyou to the offering of a warranty. Oh my goodness. At least five times I had to say no. It was pushed over and over to the point of being truly annoying. You really shouldn't do that. As for Damone, I thought we would work well together. However, when I arrived this past Monday to pick up my car, he was sidetracked with other customers. He waled me outside to my car, we got in and called OnStar, and then he just left me there. He said I could play around with things after I got home. When my family showed up to share in the excitement of me purchasing a new car, he didn't even acknowledge them. Now that may sound petty on my part, but it really damaged the experience. He was so eager to get to his other customers, I was dropped like a hot potato. I was very upset with the experience. Something that was supposed to be fun and exciting turned into a very frustrating time. I had to Google the set up on several features of the car and all other people to help me. Disappointing. More

by KKAGE11 Verified Customer Verified Customer

Print

Finance manager doesn’t adequately explain the process. Prints a folder and picks a bank and ask you to sign paperwork. The day we was there he was rushing to ge his daughter. After signing, I looked at my Prints a folder and picks a bank and ask you to sign paperwork. The day we was there he was rushing to ge his daughter. After signing, I looked at my paperwork and asked the sales people what this $590 charge was for. They didn’t know. Then said extended warranty well that was $2300 at the bottom. I get home and look again the $590 was a scratch and dent policy we never asked for and it’s no cancellable. Also I was not asked about gap insurance. I like my vehicle but transparency is definitely missing and the financing needs to be communicated and working with the customer more. In the office instead of preparing it and sign here. More

by SAC1981 Verified Customer Verified Customer

Print