Damien Winston

Always great to do business at Lost Pines Toyota! The service crew is amicable and great at providing updates! definitely enjoy bring me my vehicle here!! The service crew is amicable and great at providing updates! definitely enjoy bring me my vehicle here!! More

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Brought my car in for maintenance work before l went on my holiday trip every thing was done in a timely manner. Thanks again. Merry Christmas to every body at Lost Pines Toyota my holiday trip every thing was done in a timely manner. Thanks again. Merry Christmas to every body at Lost Pines Toyota More

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Exemplary service! Very thorough in explanation of the services being rendered and performed. 10/10 customer service. i will consistently be a repeat customer of lost Very thorough in explanation of the services being rendered and performed. 10/10 customer service. i will consistently be a repeat customer of lost pines toyota. More

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Overall, the service staff is friendly and knowledgeable. I do like the online appointment system and knowing that service records are kept on my vehicle. The main complaint I have is the wait time. Even i I do like the online appointment system and knowing that service records are kept on my vehicle. The main complaint I have is the wait time. Even if an appointment is scheduled it will likely still take hours to get some very basic service completed. Hopefully Lost Pines would consider expanding the service department. More

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First of all, I have been coming to Lost Pines Toyota for 10 years now having my Avalon serviced and after I got my Ford F-150, I have been bringing it in for service too. I scheduled an oil change for the 10 years now having my Avalon serviced and after I got my Ford F-150, I have been bringing it in for service too. I scheduled an oil change for the Ford at 11 am on the 18th of October. Got there about 10:35. Doc checked me in. They pulled the truck around to the shop. Finally gets in the bay. For some reason when it was done they parked it outside on the lot instead of driving it through the check point. Found Doc and alerted him the truck was done. He tells us “Be with ya in a minute “ He then goes back inside and takes care of a lady at his desk. Ten minutes later he came out and took care of us. We didn’t get out of there til 12:45. I know it gets backed up sometimes as many times I have sat in the lobby and waited for my car. Doc was cool. Just thought he could have expedited the situation better. More

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Great place. Always welcomed in a friendly but professional manner. I’ve found them to be honest and informative. We have purchased a vehicle there and have used Always welcomed in a friendly but professional manner. I’ve found them to be honest and informative. We have purchased a vehicle there and have used their mechanical services often. I trust them. More

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Always good service for my 2022 Venza. Never any problems with service since I got it new. Never any problems with service since I got it new. More

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I was in Bastrop and called if could do a oil change and tire rotation.. They had a appointment in my time slot.. The receiving area at 10:am was extremely .. Got to me immediately…. within 30 minutes I r tire rotation.. They had a appointment in my time slot.. The receiving area at 10:am was extremely .. Got to me immediately…. within 30 minutes I received a text about replacing wipers. I texted back…….a short time my car was ready.. I looked at my original phone call. I had been in and out in 45 minutes… which I was extremely happy with.. More

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Was really happy with customer service. No complaints. I would recommend Toyota Lost pines to my Friends. No complaints. I would recommend Toyota Lost pines to my Friends. More

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Very professional folks. They deal with issues head on and work with customers to resolve any issues at hand. They deal with issues head on and work with customers to resolve any issues at hand. More

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