Dalton Pletscher

The day I took delivery of my vehicle we noticed that the 2nd key Christopher gave me for the vehicle was a Chevrolet key and it didn't work for my truck. I told Christopher I wasn't willing to take deliver 2nd key Christopher gave me for the vehicle was a Chevrolet key and it didn't work for my truck. I told Christopher I wasn't willing to take delivery without a 2nd key. It was verbally agreed by Christopher after getting approval by Dalton that Coast would provide me with a 2nd key for my vehicle. Christopher ordered a key for me and told me I could get it programmed at my local dealer "no problem" and that Coast's sales department would pay my local dealer for the programming. I received a key from Amazon a week later. Last week I called the dealer near me and set up an appointment and upon bringing my truck and new key in to be programmed found out that non OEM keys are a big problem to program and also often break after a few weeks. It's annoying to find out I was lied to by the sales staff at Coast and now after trying to contact them without a call back for over a week my only recourse is to leave this bad review. More

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The salesman & finance dept were very nice. I was very impressed with the service dept. I will recommend this dealership to family & friends. I was very impressed with the service dept. I will recommend this dealership to family & friends. More

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