Dallas Hann

Went in for a simple oil change and they forgot to put the oil stick back causing oil to go everywhere. I notice when the oil started to burn and smoke was coming out of the trunk due the surface being ho the oil stick back causing oil to go everywhere. I notice when the oil started to burn and smoke was coming out of the trunk due the surface being hot. Very disappointed More

by cruzantonia86 Verified Customer Verified Customer

Report | Print

They got me home where quick and made sure i made it back very nice people nice place has a charging station very nice people nice place has a charging station More

by bebaanel Verified Customer Verified Customer

Report | Print

I enjoy my experience each time I go to Gates Service center. The people that work there are awesome!!! Keep up the good work! Thx center. The people that work there are awesome!!! Keep up the good work! Thx More

by MERRIWEATHER.LEE Verified Customer Verified Customer

Report | Print

My first visit to this location. Just drive through the service door, answer some questions, hand over the keys and wait for the work to be done. service door, answer some questions, hand over the keys and wait for the work to be done. More

by nsmith7979 Verified Customer Verified Customer

Report | Print

I did not take my car, my nephew did. However they did everything I wanted done before the cold weather set in so we are good to go! everything I wanted done before the cold weather set in so we are good to go! More

by POSIPATTY Verified Customer Verified Customer

Report | Print

When to have an oil change and tire rotation, and had problems afterwards,took back and still having the same problem,I'm not going back,feels like I'm wasting my money, to tell your customer,that they'r problems afterwards,took back and still having the same problem,I'm not going back,feels like I'm wasting my money, to tell your customer,that they're front rim is bent, and not try to replace it nor move to the rear of the vehicle,what type of service is that, and to think I've been doing business with Gates for over 10years, to know they would put me on the road without even rotating the tire to the back of the car is ashamed and damaging to me...I'll never shop with a company that values money more than the customer. Then to lie on the paperwork and say I refused repairs, when I asked for a replacement rim... More

Report | Print

I found it very easy to schedule, their service was prompt and good explanation of services and answering of my quesitons. I would certainly use Gates body shop again. prompt and good explanation of services and answering of my quesitons. I would certainly use Gates body shop again. More

by NOELRECLA Verified Customer Verified Customer

Report | Print

First time for me, and will definitely be back for every oil change and service. Employees are all very polite, efficient and thorough. Also done in a timely manner. oil change and service. Employees are all very polite, efficient and thorough. Also done in a timely manner. More

by ANN.MORGAN Verified Customer Verified Customer

Report | Print

They were informative....researched the problem and fixed it. The front drivers side tire had a vibration at higher speed. Found that the weights added were not correct. Very helpful! it. The front drivers side tire had a vibration at higher speed. Found that the weights added were not correct. Very helpful! More

by KATHYTROYER Verified Customer Verified Customer

Report | Print

I had to get new battery, mine was completely dead, expecting to take forever and cost fortune, instead I was there only over 1 hour, and didn’t cost anymore then if I went elsewhere, so relieved and w expecting to take forever and cost fortune, instead I was there only over 1 hour, and didn’t cost anymore then if I went elsewhere, so relieved and was back to work in no time- very happy! More

by STEPHENMP2 Verified Customer Verified Customer

Report | Print