Dale Wagner

Excellent as usual! !! Ben Behnke had every thing ready to sign when we came in, even the insurance on our new 2024 Equinox RS! Extended warranty went smoothly too. !! Ben Behnke had every thing ready to sign when we came in, even the insurance on our new 2024 Equinox RS! Extended warranty went smoothly too. Your crew really know what they are doing! We will always buy our cars from Shaheen Chevy. This is the 3rd car I brought from Ben (Camaro SS, Corvette C8, Equinox) and I've lost count how many we have gotten from Sheheen Chevy ( I think 4 or 5 now) My mother-in-law and son have also boughten cars at Shaheen on my recommendation. Also always have my cars serviced at Shaheen Chevy too (Very honest crew) Too bad there are not 10 stars! More

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Great service, friendly professional staff. I love being able to make appointments online! They’re the only dealership that have serviced my car and truck. I love being able to make appointments online! They’re the only dealership that have serviced my car and truck. More

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The best service in Lansing Michigan the employees are very knowledgeable and friendly and go out their way to help and assist you in any way that they can always Pleasant very knowledgeable and friendly and go out their way to help and assist you in any way that they can always Pleasant More

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Didn't fix the problem had to take it back a week later for the same issues. Rotated my tires but didn't reset them so now my car doesnt know what tire is where. for the same issues. Rotated my tires but didn't reset them so now my car doesnt know what tire is where. More

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We bought a used 2016 Diesel Silverado with 62,000 miles on it at a different Chevrolet dealership. 4 days later the check engine light came on. Took it to Shaheen Chevrolet. We had 2 blown head gaskets, ne on it at a different Chevrolet dealership. 4 days later the check engine light came on. Took it to Shaheen Chevrolet. We had 2 blown head gaskets, needed a new radiator and a new turbo charger. The dealership we bought the truck from said we should have bought the almost $800.00 year warranty. They would not help in any way with our $14,000 repair bill. Dale Wagner, assistant service manager at Shaheen contacted Chevrolet and they agreed to pay $10,000. The Diesel mechanic, Nick worked non stop on our truck. When we picked up our truck it was in perfect working condition. Thank you to Dale and Nick at Shaheen for making this horrible experience more pleasant. If you need any service work done, especially on a diesel go to Shaheen and let Nick do your repairs. He is awesome!! Thank you again Shaheen Chevrolet. More

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Everybody seemed annoyed to help, the girl who helped direct me when i pulled In my car was rude. The whole point i came in for was an automatic starter, they kept my car for the night came back the next direct me when i pulled In my car was rude. The whole point i came in for was an automatic starter, they kept my car for the night came back the next day and all they did was connect my new key fob to my car. Didn’t tell me they weren’t able to do what i wanted. I said I wanted the automatic start i had The money and they said to take my car and they would call me and never received a call. It was the entire environment nobody wanted to help me i felt And stood around before i got Any help. More

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My Equilnox, 2020 needed a brand new hose and waited entire month to be repaired. Not happy at all. Dale, Never apologized for the delay. entire month to be repaired. Not happy at all. Dale, Never apologized for the delay. More

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I have a 2018 Silverado and periodically when I tried to start the truck it just clicked. I did a battery test and found that wasn't the problem. I had it towed into Shaheen and they had it fixed and back t start the truck it just clicked. I did a battery test and found that wasn't the problem. I had it towed into Shaheen and they had it fixed and back to me quickly, also received a free car wash. Not one problem. My family has many Chevrolet leases from a different company in Lansing. We are all switching to Shaheen. More

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Not quality work. They cross threaded a lug nut on the last time they replaced a tire and now have to have the stud replaced. They also fixed my spoiler and within six They cross threaded a lug nut on the last time they replaced a tire and now have to have the stud replaced. They also fixed my spoiler and within six months it's already coming off. More

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What a great experience. Maria was amazing to work with. She stayed late to finish the deal and make sure I was satisfied. Kudos to her and the dealership for making it a gr Maria was amazing to work with. She stayed late to finish the deal and make sure I was satisfied. Kudos to her and the dealership for making it a great experience! More

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