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Dale Haines
Dale Haines at Land Rover Boerne
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Dale Haines

General Mananger

Land Rover Boerne

32120 IH-10 West
Boerne, TX 78006

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4.7
37 Reviews
4.7

37 Reviews

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37 Reviews of Dale Haines

June 06, 2024

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Employee Rating

A+ Great job! They fixed it! Great service! Couldn’t have asked for better! Ya! More

by TPARKER10
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Recommend Dealer
Yes

Other Employees Tagged: Andy Osorno

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Jun 07, 2024

Land Rover Boerne responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

June 04, 2024

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Employee Rating

The Advisor Zach took his time to explain my charges and what the ext warranty did and did my cover, the parts guy Mark Carrasco was very accurate on the price of the parts I had to pay for and the technici More

by lramos12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Fagan, Neal Garcia, Donald Gies III, Timo Navarrete, Andy Osorno, Sterling Smoak, Victor Zapata , Mark Carrasco parts department 5 stars.

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Jun 05, 2024

Land Rover Boerne responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

June 02, 2024

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land rover boerne is the best! everyone is incredibly helpful and kind. always go above! More

by mollyadams
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Andy Osorno

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Jun 03, 2024

Land Rover Boerne responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Land Rover Boerne in the future!

May 17, 2024

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Employee Rating

Absolutely disappointed! Waited months to get the spare Kay, and I had to be calling again and again. More

by GOODGUYLANDSCAPING64
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Timo Navarrete

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May 20, 2024

Land Rover Boerne responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 830-368-2119 and ask for one of our managers.

April 30, 2024

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Professional Knowledgeable Courteous They truly care about their customers and go the extra effort to shlow they appreciate your business More

by MARIA47
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Timo Navarrete, Gregory Whitlock , Lorena, Nonnie, Frank, Emerson, Cody

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May 01, 2024

Land Rover Boerne responded

MARIA, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

April 27, 2024

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Employee Rating

My Service Advisor Lorena communicated with me regularly regarding the progress on the repairs to my vehicle, the Service Mechanic Directors Frank and Emerson took excellent care of my vehicles. The Gener More

by MLORUSSO
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Timo Navarrete, Gregory Whitlock , Lorena Emerson and Frank

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Apr 29, 2024

Land Rover Boerne responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 06, 2024

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Neal affords you the best car buying experience! He’s knowledgeable & advises to your needs. He’s also a lot of fun! I’ve purchased three cars from him already! More

by MGarcia
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Neal Garcia, Timo Navarrete

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Apr 08, 2024

Land Rover Boerne responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

March 28, 2024

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Arty is great at what he does and is truly interested in making his clients happy. More

by Tania
Recommend Dealer
Yes

Other Employees Tagged: Arty Lawyer, Timo Navarrete

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Mar 29, 2024

Land Rover Boerne responded

Tania, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Land Rover Boerne in the future!

March 26, 2024

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Tom is courteous and most importantly, Genuine. .. The car industry could learn a lot from this man. Never pushy. Always calm, precise and direct. This is our 4th transaction with him and we will co More

by mbryant74
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Thomas Fagan

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Mar 27, 2024

Land Rover Boerne responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

March 21, 2024

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Employee Rating

Great service from the beginning to the signing. Salesperson and the management staff are great. More

by El Necio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Solano , Ernesto

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Mar 22, 2024

Land Rover Boerne responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

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