Dale Brown
Dale Brown at Tallahassee Ford

Dale Brown

Community Relations Manager/ Sales Consultant

Tallahassee Ford

243 N Magnolia Dr
Tallahassee, FL 32301

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21 Reviews

For over 28 years I served as a PGA Golf Professional at Capital City Country Club. I am happy to continue serving our customers in the Tallahassee and surrounding areas in my role with Tallahassee Ford Lincoln. I am happy to help those potential customers who need a personal touch in their car buying experience. Two kids Arabella (9) and Forrest (4).

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rated

21 Reviews

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Dealership Experience

9 yrs, 10 mos

Industry Experience

9 yrs, 10 mos

Specialties & Trainings

Lincoln Sales Consultant

21 Reviews of Dale Brown

February 15, 2022

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Employee Rating

Tallahassee Ford Lincoln is a great place to shop for your widely selection of new or pre owned vehicle of your dreams, I’ve been a customer for over 6 years up to date and I’ve never had an issue with t More

by Diegocabrera2489
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Mcrae, Lorenzo Corona, Al Scott , Sandra DeMay

July 29, 2019

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Employee Rating

Car Buying Experience Dale Brown & David Gregory could not have done a better job helping me get in to a new truck. They had all the information but did not shove it down More

by payson0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Gregory

Jul 30, 2019

Tallahassee Ford responded

We will pass that along to Dale and David! Thank you for the business Payson and enjoy that truck!!!!

July 20, 2019

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Employee Rating

Great dealership! Great dealership and staff. They made my purchase quick and easy. I have already recommended Tallahassee Ford to my friends. I will do business with t More

by Travis.bergeron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matthew Katz

Jul 20, 2019

Tallahassee Ford responded

Thank you for the kind words and we will be sure to let Matt and Dale know. Thank you for your business and enjoy that new F-150 !

June 21, 2019

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Friendly people, great product! My Ford F-150 buying experience was great. I work will Dale over the phone and through text messages. He put together a great deal that included a tra More

by mikew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 19, 2019

Tallahassee Ford responded

Thank you so much Mike ! We are thankful for your support and business. Enjoy your new F-150 King Ranch !

May 30, 2019

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Professional and knowledgable Matt was very helpful and knowledgable of the vehicle. He continued to communicate with me through text after my purchase to answer and questions I ha More

by Bilhess13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Gregory, Matthew Katz

Jun 15, 2019

Tallahassee Ford responded

Thank you so much! I will be sure to share this with Matt! Sincerely, Thom Workman General Sales Manager Tallahassee Ford Lincoln

May 29, 2019

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Employee Rating

Enjoyable Sales person was very knowledgeable and also accommodating going above and beyond to answer any questions I had and explain the pricing and purchasing More

by Author
Customer Service
Friendliness
Recommend Dealer
Yes
May 30, 2019

Tallahassee Ford responded

Thanks so much! I will be sure to let Dale know of your kind words! Sincerely, Thom Workman General Sales Manager Tallahassee Ford Lincoln

May 24, 2019

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Service Department Disaster So, 1 week ago I experienced a complete breakdown of customer service from Tallahassee Ford. Here’s the details: Had a 12 noon appointment for oil c More

by dckhunter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Thom Workman

May 25, 2019

Tallahassee Ford responded

Good Morning Doug, Yes, as I stated before, we certainly did drop the ball getting your oil changed. I will not make excuses. It should not have happened. With that being said, we are not perfect and sometimes fail. As soon as I was made aware of this (on Facebook), I responded with an apology on Facebook and included my personal cell number so that you would have a direct line to me. It was only then that I received a text from you and responded via text apologizing once more for our mistake in service. At that time, in my text to you I stated that if you would be willing to forgive us this mistake, that I would like to offer you the works package on us. I never received a reply or phone call from you after that. I think that your statement "This business is only interested in selling cars and they could care less about keeping your business after the sale" is both inaccurate and unfair. If this were the case, no one would have reached out to you. The fact is that you were contacted by more than one person on our team and to insure that you had a direct line of communication to me (my cell number) illustrates that we do care. I am sorry that we did not perform well getting your oil changed but as I stated before, we are not perfect. It shouldn't have happened but it did. If this mistake is unforgivable, I understand but to say that we do not care is simply not true. Again, my cell number is 904-219-1752. I will be happy to provide you with a complimentary oil change and tire rotation along with my sincere apology. Thom Workman General Sales Manager Tallahassee Ford Lincoln

May 25, 2019

Tallahassee Ford responded

Doug, I really had no idea that you had any conversation with Dale Brown when you and I conversed via text. I made the offer in good faith. My word and my honor are very much in tact. I had hoped to give them to you in person but I will be happy to send you the two oil change certificates that Dale promised. You can use them whenever you choose. Please let me know the address to send them to as I want to make sure that we send them to the correct location. Please look me up when you come by. I am at the store most of the time. Sincerely, Thom Workman General Sales Manager Tallahassee Ford Lincoln

May 25, 2019

dckhunter responded

Thom, you never heard from me because I was waiting to see if you followed through with your commitments. That answer is obvious. I deleted my FB review because I thought I was unfair regarding the Veteran comment. But, can you see how you have dropped the ball again? I am waiting patiently for some indication you or Dale or your dealership really intends to make this right. So, what am I supposed to do, make an appointment and hope that you will honor your commitment? I've got to tell you Thom, I own 3 businesses and if I had a situation like this, I would be on the phone every day with the customer to ensure I was doing everything in my power to get them back in the door. Regretfully, Doug Darling

March 29, 2019

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Employee Rating

new lease Dealership was great, especially Dale Brown, who saved the transaction after some unfortunate interaction with Seth Garrett. Seth was not honest with More

by Noleexplorer
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Seth Garrett

Mar 29, 2019

Tallahassee Ford responded

Thanks for sharing your experience with us. While I am happy that Dale did a good job for you, I am sorry that Seth made you feel unappreciated. We appreciate your patronage! Please feel free to call should you need anything at all! Sincerely, Thom Workman General Sales Manager Tallahassee Ford Lincoln

February 22, 2019

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Employee Rating

Excited about our new Truck! Dale made the purchasing experience excellent. He is very knowledgeable about the products and was very communicative. He laid out the options in a t More

by kshaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 23, 2019

Tallahassee Ford responded

Thank you! Dale does a great job I will be sure to share this with him! Tallahassee Ford Lincoln appreciates your business! Sincerely, Thom Workman General Sales Manager Tallahassee Ford Lincoln

February 11, 2019

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Employee Rating

Great people and a Great Dealership. I had a great experience dealing with Tallahassee Ford, long time Friend Dale Brown was a tremendous help during the process, he guided me the right w More

by DanielGasoline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Terrence Fisher

Feb 15, 2019

Tallahassee Ford responded

Thank you for choosing Dale Brown and Tallahassee Ford Lincoln! We appreciate your confidence! Enjoy your New Ford F150 and call on us anytime! Sincerely, Thom Workman General Sales Manager Tallahassee Ford Lincoln

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