Dakota Estep-Browning

Salesperson Dakota and the entire staff of Chevrolet of Wooster completely exceeded my expectations in every respect! This was an in-person transaction as I olny live 45 minutes away. From their website, Wooster completely exceeded my expectations in every respect! This was an in-person transaction as I olny live 45 minutes away. From their website, which is very well-designed and contained 100% truthful information, to the buying/trade-in process to the splendid after-transaction service, I was 100% satisfied with the experience! The 2018 Porsche Macan S which I purchased on 6-4-2024 from them was even better than I expected! The vehicle was very clean when I first viewed it and even cleaner when I took delivery. As reported to Carfax, it was extremely well-serviced with many new parts, all at no additional cost to me. Salesperson Dakota, floor manager Brian and all the other staff members who I encountered were very polite, cordial and seemly very happy to be of service (small town friendliness)! Their asking price was already below-marker and we reached an agreement on selling price and trade-in value in a cordial manner and without any high-pressure tactics (no attempted add-on such as window etching, undercoating or other nonsense tactics employed by other dealers with whom I have previously dealt). Overall, it was and excellent experience and I would not hesitate to recommend Chevrolet of Wooster! More

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Purchased a 2023 Kia Niro with an AGWS Compass Platinum extended warrantee for $25,000. It refused to start the day after purchase. Chevrolet of Wooster refuses to take any responsibility. It has been t extended warrantee for $25,000. It refused to start the day after purchase. Chevrolet of Wooster refuses to take any responsibility. It has been towed to two different Kia dealerships looking for a service department that is able to do the work but we can't even get the problem diagnosed. After reading reviews on Facebook, it seems that they do not inspect or test vehicles before selling. Please do not throw away your money at this dealership. More

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