Dakota Burns

Quick easy ans efficient. Thank you They for me right in listened to my concerns and notified me every step of the way. Thank you They for me right in listened to my concerns and notified me every step of the way. More

by Brandise dewitty Verified Customer Verified Customer

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Communication, service and attention to detail were excellent. The policy to ask customers to pay credit card surcharge is enough to keep me from returning. excellent. The policy to ask customers to pay credit card surcharge is enough to keep me from returning. More

by joanprobinson Verified Customer Verified Customer

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These guys were great and very efficient with my vehicle That's all I'm gonna say That's all I'm gonna say More

by bwarman19 Verified Customer Verified Customer

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They got the car in quick and determined the issue quick as well. Texted early the next day to give us an update which was greatly appreciated. as well. Texted early the next day to give us an update which was greatly appreciated. More

by blainecantrell Verified Customer Verified Customer

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The service that this dealership used to be impeccable. I am surprised at the turnover rate and the service department given the fact that I have a grand wagoneer, it is disappointing that during the holid I am surprised at the turnover rate and the service department given the fact that I have a grand wagoneer, it is disappointing that during the holiday season, even with an appointment, the vehicle could not be serviced timely and that there is no loner. Vehicle In light of the investment, it would seem to me that a loner would be made available and perhaps in consideration of my next purchase. That will be a question to ask of the. Respective dealership, these small gestures that used to be included. When I had the vehicle service, there are not even a consideration. And it had been the level of service, those small gestures that convinced me to use this dealership for service Vs the others. In the area, Ryan, who had to explain the service agreement to us after Dakota left for the day. It may have been the saving grace for this dealership and the only reason I may have indicated.I would return. More

by jonesdanaet Verified Customer Verified Customer

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Good communication and regular updates And Dakota was very friendly with good customer service during holidays very friendly with good customer service during holidays More

by rhettmorgan Verified Customer Verified Customer

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I moved my service from Richardson to Frisco. Because fresco employees were much more accommodating of my needs in a time of crisis. They've been great at taking care of most of my needs over the Because fresco employees were much more accommodating of my needs in a time of crisis. They've been great at taking care of most of my needs over the course of the last year. More

by grazier72 Verified Customer Verified Customer

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Went in for oil change and Recall service for Wrangler 4xE. Came out with error messages and could not use electric or hybrid after full charge. Had to waste a 2nd trip to dealer and will not have the veh 4xE. Came out with error messages and could not use electric or hybrid after full charge. Had to waste a 2nd trip to dealer and will not have the vehicle over Christmas. Very disappointed that the recall work created new issues. More

by ourbestlife0722 Verified Customer Verified Customer

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Very warm welcome and excellent expertise Mr Dakota Burns is very professional, he helped me to get a shuttle to go back home and updating me is very professional, he helped me to get a shuttle to go back home and updating me More

by oafettouh Verified Customer Verified Customer

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Very professional and thorough in his work. Dakota knows what he is doing and helps me resolve any issues and answers questions promptly. Dakota knows what he is doing and helps me resolve any issues and answers questions promptly. More

by fareed.syed Verified Customer Verified Customer

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