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Dakota Burns

Overview Reviews (59) Inventory (512)

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Dakota Burns

Service Advisor

Frisco Chrysler Dodge Jeep Ram

9640 Texas 121
Frisco, TX 75035

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4.7

59 Reviews

Overview Reviews (59) Inventory (512)

Dealership Experience

5 mos

4.7

59 Reviews

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59 Reviews of Dakota Burns

February 19, 2026

Dealership Rating

Employee Rating

Personal were very knowledgeable however prices were way of line for someone on a limit income of line for someone on a limit income More

by henderson, jd

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Dakota Burns

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February 19, 2026

Dealership Rating

Employee Rating

Everyone was friendly and got my car fixed. The driver who gave me a ride home was very professional The driver who gave me a ride home was very professional More

by Khennington

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Dakota Burns

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Feb 20, 2026 -

Frisco Chrysler Dodge Jeep Ram responded

Our team at Frisco Chrysler Dodge Jeep Ram appreciates your feedback. We're glad to hear you were pleased with the service and the ride home. Thank you for choosing us.

February 19, 2026

Dealership Rating

Employee Rating

Wheel lock key was never given to us with Jeep Cherokee when first purchased, and I had to pay for a new set. when first purchased, and I had to pay for a new set. More

by ernestoh90

Verified Customer

Recommend Dealer

Other Employees Tagged: Dakota Burns

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Feb 21, 2026 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Your satisfaction is important to us. I would like the chance to speak with you to learn more about the feedback you've shared regarding the purchase of your Jeep Cherokee with our Sales Team. Please reach out to me directly when you have a moment. Thank you, Ali Thanawala General Sales Manager alithanawala@greenwayauto.com 469-855-0866

February 18, 2026

Dealership Rating

Employee Rating

Dakota was great. Diagnosed the problem and fixed it. Very satisfied with the service and the result. Diagnosed the problem and fixed it. Very satisfied with the service and the result. More

by emnicla

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Dakota Burns

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Feb 18, 2026 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your feedback about our team's service at Frisco Chrysler Dodge Jeep Ram. It's good to know the problem was diagnosed and fixed to your satisfaction. Thank you for choosing us.

February 18, 2026

Dealership Rating

Employee Rating

They really took care of me and made me feel important to them. They fixed my problem with my vehicle. them. They fixed my problem with my vehicle. More

by Frozen

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Neil Shary, Daphne Benedict , Tyler

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Feb 18, 2026 -

Frisco Chrysler Dodge Jeep Ram responded

Our team at Frisco Chrysler Dodge Jeep Ram appreciates your feedback. We're glad we could assist with your vehicle. Thank you for choosing us.

February 14, 2026

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Employee Rating

It was quick and easy got right to what I needed and was done fairly quickly done fairly quickly More

by ncoleman2

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Dakota Burns

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Feb 14, 2026 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your feedback about the quick and efficient service at Frisco Chrysler Dodge Jeep Ram. Thank you for choosing us.

February 13, 2026

Dealership Rating

Employee Rating

They were quick to get me in on something that was missed the first time. All went good and I was in and out. the first time. All went good and I was in and out. More

by Carrie Hare

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Dakota Burns

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Feb 14, 2026 -

Frisco Chrysler Dodge Jeep Ram responded

We're glad our team could efficiently assist you and resolve the issue. Thank you for choosing Frisco Chrysler Dodge Jeep Ram.

February 12, 2026

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Employee Rating

Service representatives are courteous and very helpful. I will return to this dealership for future service. I will return to this dealership for future service. More

by chuck.lutz

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 12, 2026 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your kind words about our service team at Frisco Chrysler Dodge Jeep Ram. Thank you for choosing us for your vehicle needs. We look forward to assisting you again.

February 11, 2026

Dealership Rating

Employee Rating

Great service and communication. Dakota kept me informed and took care of all my concerns. Dakota kept me informed and took care of all my concerns. More

by lisa@lisamorrissey.com

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 12, 2026 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your feedback about our service and communication at Frisco Chrysler Dodge Jeep Ram. Our team is here to help with any concerns you have. Thank you for choosing us.

February 11, 2026

Dealership Rating

Employee Rating

I was frustrated with the 31/2 hr wait for an oil change and Dakota worked with me to come in early another day and get a rental. He turned that into a positive and Dakota worked with me to come in early another day and get a rental. He turned that into a positive More

by FLYGALSTACY

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Dakota Burns

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Feb 12, 2026 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your patience during the wait and are glad our team could assist you with scheduling and a rental. Thank you for choosing Frisco Chrysler Dodge Jeep Ram.

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