Daisy Gutierrez
Daisy Gutierrez at Big Star Cadillac
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Daisy Gutierrez

Certified Sales Professional

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

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4.8
71 Reviews

Dealership Experience

5 yrs, 5 mos

4.8

71 Reviews

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71 Reviews of Daisy Gutierrez

November 12, 2024

Dealership Rating
Employee Rating

Great car buying experience. Mark and Daisy went above and beyond to make sure I was happy with my new vehicle. More

by Brunomon1989
Recommend Dealer
Yes

Other Employees Tagged: Mark Mauricio, Mario Paniagua

Nov 12, 2024

Big Star Cadillac responded

Thank you for your business and your review! We are truly humbled by your kind words.

November 06, 2024

Dealership Rating
Employee Rating

It was close to the house is what made us stop. But after we got there we were pleased how fast they waited on us and polite everybody was. Daisy Gutierrez had no problem bring up cars some my wif More

by wmthackston
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 11, 2024

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

October 24, 2024

Dealership Rating
Employee Rating

Great new look for the dealership. Service is always exceptional and all the employees are so nice. More

by loriclgh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 24, 2024

Big Star Cadillac responded

Thank you for your business and your review! We are truly humbled by your kind words.

October 18, 2024

Dealership Rating
Employee Rating

Excellent service from David and Daisy. Will recommend Big Star to friends and family. Will definitely be back. More

by loriclgh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Bukrinsky

Oct 23, 2024

Big Star Cadillac responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

October 02, 2024

Dealership Rating
Employee Rating

Daisy made my entire experience of refinancing my SUV easy and no stress. She's so pleased to speak with and always available. More

by panjellscott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Iriam Diaz, Jose Teran

Oct 03, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

September 05, 2024

Dealership Rating
Employee Rating

Wiem was great, they got the car I wanted the same day. The help setting up my car was wonderful. More

by STACEYPULS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wiem Head , zzJune zzBarron

Sep 06, 2024

Big Star Cadillac responded

Thank you for your review. We are happy that you had a great experience with our team. We look forward to serving you again. Happy motoring!

August 23, 2024

Dealership Rating
Employee Rating

This is the first time I have been unsatisfied with my service. When my brand new car was delivered the tire was flat and missing a cap. When my car went in for service all they did was patch the hole wit More

by JZAMORA8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lee Velazquez

Aug 26, 2024

Big Star Cadillac responded

Thank you for your review. We are sorry that you feel you did not receive a 5-Star Experience. We would love to discuss what happened and understand what we can do you help restore your trust in us. Please reach out to me directly at vtrevinojr@bigstarcadillac.com. Vennie Trevino, Service Director

July 01, 2024

Dealership Rating
Employee Rating

As always Bobby does an outstanding job i get in and out promptly. Bobby ensures his team does the job fast, correct the first time, but over all safely. More

by granados.ram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 01, 2024

Big Star Cadillac responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

June 24, 2024

Dealership Rating
Employee Rating

Everyone that assisted me was very helpful and nice. I would recommend Big Star Cadillac More

by lovely282009
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Mujica, Kelly Wilson

Jun 24, 2024

Big Star Cadillac responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

June 21, 2024

Dealership Rating
Employee Rating

We have been customers at this dealership since 2012 when they were called Ron Carter! Every visit has been smooth. Working with Philip has always been excellent, he’s very transparent when he’s working up t More

by P.CAVAZOS76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Phillip Connor

Jun 24, 2024

Big Star Cadillac responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

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