DONNA CORLEW

Great Service department and great service advisors. Highly recommend Buick GMC Brooksville for all service, sales and body shop needs Highly recommend Buick GMC Brooksville for all service, sales and body shop needs More

by Jason Willis Verified Customer Verified Customer

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Was quoted one price in charge $300 more. OK than 891 repair and had to pay 1150 when I got to the dealership. It was 15 minutes before minutes before closing because I had just gotten off of OK than 891 repair and had to pay 1150 when I got to the dealership. It was 15 minutes before minutes before closing because I had just gotten off of work so they were all glaring at me as if I had the nerve to be there. Then they lost my keys. Also, they destroyed my brakes. My brakes were working perfectly fine before I get there but all of a sudden they sent me a quote saying that they’re terrible. They weren’t terrible. I just had them checked three weeks ago. I have to go elsewhere and spend $600 to get my brakes fixed. Do not recommend! I will never ever ever ever ever go here again and I’ll be sure to tell people not to. More

by Kimberleykaras Verified Customer Verified Customer

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Very cordial, efficient and BUSY. Willing to explain the service needed and tell you just what was done Willing to explain the service needed and tell you just what was done More

by STEPHENWARD Verified Customer Verified Customer

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They are helpfully try to be accommodating which is hard cause I work 80 miles out of town and Sat is basically the o n ly day I can get there ,but they have taken my SUV in on an emergency when hurricane cause I work 80 miles out of town and Sat is basically the o n ly day I can get there ,but they have taken my SUV in on an emergency when hurricane Dorthy(?) Came through in early August !! Thanks !!! More

by CRJG Verified Customer Verified Customer

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The Delershlp is great all personal are plesent and knowledgeable and are great to work with knowledgeable and are great to work with More

by BDBARN05874 Verified Customer Verified Customer

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I already responded to a survey from you right after my visit. I expressed my dissatisfaction at waiting 3 hours for my car to be done with no updates on progress. When I inquired at the billing window for visit. I expressed my dissatisfaction at waiting 3 hours for my car to be done with no updates on progress. When I inquired at the billing window for someone to check, it was discovered it had not even been started yet. No one had bothered to tell me that. I sat for 3 hours! After I was told it had not even been started, I was offered a ride home and then back when it was completed. That could have been done if anyone was checking on the status. I received a text when I sat in the waiting room that advised I could text anytime for status. I did that about 2 hours in. I got a response that she “couldn’t find the mechanic and would check back in a few minutes”. She never did check back. Again, I already communicated this to you on a survey request I received a day or two after this all occurred. I am satisfied with the work done, but I believe your staff needs improvement in communications. More

by Arnie Verified Customer Verified Customer

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Always very professional and attentive. Seems to be genuinely concerned about my issues. I will definitely recommend Seems to be genuinely concerned about my issues. I will definitely recommend More

by GTO910 Verified Customer Verified Customer

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Josiah was so helpful, his estimate was right on and the timing was good. it’s the best dealership I have ever been to. They have a very nice waiting room, coffee, water & pop, snacks & popcorn. timing was good. it’s the best dealership I have ever been to. They have a very nice waiting room, coffee, water & pop, snacks & popcorn. More

by Gillian Hardy Verified Customer Verified Customer

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Didn't have an appointment. Needed a new battery. Got me on no problem! Thank you. Needed a new battery. Got me on no problem! Thank you. More

by JRB6987702 Verified Customer Verified Customer

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They always do the very best they can for the customer no matter what the problem. matter what the problem. More

by HRC176 Verified Customer Verified Customer

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