313 Reviews
Write a Review313 Reviews of DONNA CORLEW
December 09, 2024
Was quoted one price in charge $300 more. OK than 891 repair and had to pay 1150 when I got to the dealership. It was 15 minutes before minutes before closing because I had just gotten off of OK than 891 repair and had to pay 1150 when I got to the dealership. It was 15 minutes before minutes before closing because I had just gotten off of work so they were all glaring at me as if I had the nerve to be there. Then they lost my keys. Also, they destroyed my brakes. My brakes were working perfectly fine before I get there but all of a sudden they sent me a quote saying that they’re terrible. They weren’t terrible. I just had them checked three weeks ago. I have to go elsewhere and spend $600 to get my brakes fixed. Do not recommend! I will never ever ever ever ever go here again and I’ll be sure to tell people not to. More
December 09, 2024
Very cordial, efficient and BUSY. Willing to explain the service needed and tell you just what was done Willing to explain the service needed and tell you just what was done More
Other Employees Tagged: Jennifer Stals, JOSIAH MAHER, HOWARD ABRAHAMS, DONNIE PELHAM
December 09, 2024
They are helpfully try to be accommodating which is hard cause I work 80 miles out of town and Sat is basically the o n ly day I can get there ,but they have taken my SUV in on an emergency when hurricane cause I work 80 miles out of town and Sat is basically the o n ly day I can get there ,but they have taken my SUV in on an emergency when hurricane Dorthy(?) Came through in early August !! Thanks !!! More
Other Employees Tagged: TONY TURNER, JOSIAH MAHER, DANETTE SIETSEMA, DONNIE PELHAM
December 08, 2024
I already responded to a survey from you right after my visit. I expressed my dissatisfaction at waiting 3 hours for my car to be done with no updates on progress. When I inquired at the billing window for visit. I expressed my dissatisfaction at waiting 3 hours for my car to be done with no updates on progress. When I inquired at the billing window for someone to check, it was discovered it had not even been started yet. No one had bothered to tell me that. I sat for 3 hours! After I was told it had not even been started, I was offered a ride home and then back when it was completed. That could have been done if anyone was checking on the status. I received a text when I sat in the waiting room that advised I could text anytime for status. I did that about 2 hours in. I got a response that she “couldn’t find the mechanic and would check back in a few minutes”. She never did check back. Again, I already communicated this to you on a survey request I received a day or two after this all occurred. I am satisfied with the work done, but I believe your staff needs improvement in communications. More
December 07, 2024
Always very professional and attentive. Seems to be genuinely concerned about my issues. I will definitely recommend Seems to be genuinely concerned about my issues. I will definitely recommend More
Other Employees Tagged: TONY TURNER, JOSIAH MAHER, DONNIE PELHAM
December 07, 2024
Josiah was so helpful, his estimate was right on and the timing was good. it’s the best dealership I have ever been to. They have a very nice waiting room, coffee, water & pop, snacks & popcorn. timing was good. it’s the best dealership I have ever been to. They have a very nice waiting room, coffee, water & pop, snacks & popcorn. More
Other Employees Tagged: JOSIAH MAHER, DONNIE PELHAM , Lady who took my payment was very nice
December 07, 2024
They always do the very best they can for the customer no matter what the problem. matter what the problem. More
Other Employees Tagged: DONNIE PELHAM
December 06, 2024
Hi knowledge and professional manner is a cut above. Hegot me in and out in no time. Hegot me in and out in no time. More
Other Employees Tagged: JOSEPH GYURICSKO, TONY TURNER, JOSIAH MAHER, JOHN SOLDO, DONNIE PELHAM