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DAS Reputation Management
DAS Reputation Management at Sunset Chevrolet
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DAS Reputation Management

Sunset Chevrolet

910 Traffic Avenue
Sumner, WA 98390

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4.2
52 Reviews
4.2

52 Reviews

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52 Reviews of DAS Reputation Management

January 02, 2025

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Employee Rating

I had a problem with my new 2024 Chevy Colorado ZR2 bison. Chevrolet did not get the part to the dealer timely. Although I am not happy with Chevrolet corporate and the contact, people I dealt with, I More

by Charlie B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Foss, Mark Ball, Christine Warren

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Jan 02, 2025

Sunset Chevrolet responded

Thank you for sharing your experience with us. We're glad to hear that Tyler and Mark were able to assist you during a challenging situation with your 2024 Chevy Colorado ZR2 Bison. We appreciate your understanding regarding the delays from the manufacturer, and we're proud to have team members who genuinely care about our customers' needs. We look forward to helping you with your new truck order at Sunset Chevrolet and hope to provide you with a seamless experience moving forward. Thank you again for your kind words! Sincerely, The Sunset Chevrolet Team wecare@sunsetautofamily.com

December 25, 2024

Dealership Rating
Employee Rating

Excellent work as always The time spent was short and was giving well customer service and accommodations was very much the wait I will recommend anyone that has a Chevy to take their car; great servic More

by Peggy_roett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 26, 2024

Sunset Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that you had an excellent experience at Sunset Chevrolet and that our team provided you with great customer service. Your recommendation means a lot to us. We look forward to assisting you and anyone you send our way in the future! Safe driving!

Dec 26, 2024

Peggy_roett responded

It’s my pleasure for the service that I was given Thank you

November 27, 2024

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Employee Rating

I just had my GMC Envoy in for a drivers side window motor replace and when I got home found a bolt on the drivers side floor mat, hope the window motor doesn't fall out. More

by rickcoburn30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 27, 2024

Sunset Chevrolet responded

Thank you for sharing your experience with us, Rick. We understand your concerns regarding the bolt found in your GMC Envoy after the window motor replacement. Your feedback is appreciated, and we encourage you to reach out to us directly so we can address this matter and ensure your vehicle is in perfect condition. Sincerely, The Sunset Chevrolet Team wecare@sunsetautofamily.com

November 21, 2024

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Employee Rating

Always very helpful, friendly, courteous and easy to work with. Also very knowledgeable on their makes and models. More

by Mary_tubbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 21, 2024

Sunset Chevrolet responded

Thank you for your wonderful review! We truly appreciate your kind words about our team's helpfulness, friendliness, and knowledge of our makes and models. At Sunset Chevrolet, we strive to provide the best experience for our customers. We look forward to assisting you again in the future! Sincerely, The Sunset Chevrolet Team wecare@sunsetautofamily.com

November 20, 2024

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Employee Rating

Totally hosed me. I walked out with almost $20k in worthless add ons. Still trying to recover from buying an 8 year old Chevrolet Colorado for over $40k. Was totally t More

by sazqwatch
Workmanship
Service Time
Recommend Dealer
No

Other Employees Tagged: Dino

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Nov 21, 2024

Sunset Chevrolet responded

Thank you for sharing your experience with us. We understand that you feel dissatisfied with the transaction regarding your Chevrolet Colorado, particularly concerning the add-ons. Your feedback is important to us, and we genuinely appreciate you bringing these concerns to our attention. If you would like to discuss your situation further, please feel free to reach out to us directly. Sincerely, The Sunset Chevrolet Team wecare@sunsetautofamily.com

November 15, 2024

Dealership Rating
Employee Rating

Friendly staff, attentive and communicative, Ensured that My EV was followed step by step excellent More

by framirez650
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 15, 2024

Sunset Chevrolet responded

Thank you for your wonderful review! We truly appreciate your kind words about our friendly and attentive staff at Sunset Chevrolet. We're glad to hear that your EV experience was excellent and that we could assist you every step of the way. We look forward to welcoming you back for any future needs! Sincerely, The Sunset Chevrolet Team wecare@sunsetautofamily.com

October 22, 2024

Dealership Rating
Employee Rating

The service crew at Sunset Chevrolet in Sumner are awesome , they go the extra mile for me everytime I bring my 2021 Chevrolet Silverado RST I highly recommend them for all you're service needs More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 23, 2024

Sunset Chevrolet responded

Thank you, Frank! We truly appreciate your kind words about our service crew at Sunset Chevrolet. We're thrilled to hear that they consistently go the extra mile for your vehicle. Thank you for recommending us, and we look forward to serving you again for all your service needs! Sincerely, The Sunset Chevrolet Team wecare@sunsetautofamily.com

August 09, 2024

Dealership Rating
Employee Rating

Excellent work and exceptionally great communication and customer service. One of the best experiences I’ve had with a dealer’s service center. More

by DKM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 09, 2024

Sunset Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear you had such a positive experience with our service center at Sunset Chevrolet. Exceptional communication and customer service are our priorities, and we're glad that shone through during your visit. We look forward to assisting you again in the future! Sincerely, The Sunset Chevrolet Team wecare@sunsetautofamily.com

June 10, 2024

Dealership Rating
Employee Rating

Good communication for the service team. Good service. They call you to let you know of recommended services. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 11, 2024

Sunset Chevrolet responded

Thank you, Mike, for your positive review! We are thrilled to hear that you had a great experience with Sunset Chevrolet's service team. We take pride in our communication and service quality. We look forward to assisting you again in the future. Sincerely, The Sunset Chevrolet Team wecare@sunsetautofamily.com

June 07, 2024

Dealership Rating
Employee Rating

Been going to sunset Chevy in Auburn for over 20 years always have had the best service in customer service and the dealership. Highly recommend, a very reliable business More

by Satin100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 10, 2024

Sunset Chevrolet responded

Thank you for your kind words and for being a loyal customer of Sunset Chevrolet for over 20 years! We appreciate your recommendation and trust in our dealership's service and customer care. We strive to provide a reliable and top-notch experience always. We look forward to continuing to serve you in the future. Sincerely, The Sunset Chevrolet Team wecare@sunsetautofamily.com

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