Customer Service

Steven Cooper did everything he promised. He was fast courteous and friendly. I was very impressed with the service. He was fast courteous and friendly. I was very impressed with the service. More

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We bought a Spitzer certified used car last March. Everything worked and has been problem free. All interaction with everyone at this dealership has been great, and transactions above board with every Everything worked and has been problem free. All interaction with everyone at this dealership has been great, and transactions above board with everything explained in advance. At 74 years old, I wish I had gone here years ago. The best I’ve ever done business with. More

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Everyone at the dealership was very friendly, courteous and went of their way for me. Errick Herrin was great to deal with and made the car buying process go smoothly. I would highly recommend Errick and t and went of their way for me. Errick Herrin was great to deal with and made the car buying process go smoothly. I would highly recommend Errick and the team at Spitzer! More

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Everyone from sales, service, & parts have been excellent, thoughtful, courteous, & very professional whenever I have had to speak to any off Spitzer’s staff! I love my new Bronco! Thanks again to excellent, thoughtful, courteous, & very professional whenever I have had to speak to any off Spitzer’s staff! I love my new Bronco! Thanks again to Spitzer Ford, CUYAHOGA FALLS! More

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Everyone at the dealership was friendly, and professional and made the whole process go smoothly. and made the whole process go smoothly. More

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Scott Torrence was a superb Service Advisor. We were traveling on vacation from Wisconsin to Virginia when the low oil pressure light came on. We were able to quickly get an appointment at Spi We were traveling on vacation from Wisconsin to Virginia when the low oil pressure light came on. We were able to quickly get an appointment at Spitzer Ford. Scott checked us in and kept us informed all along the repair process. We thought it would take 5 to 6 hours, but Scott and his team delivered in less than 3 hours. He was courteous, professional, efficient, and obviously dedicated to top-notch service. Well done!! More

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We were helped by Nathan Bimini and he did an excellent job for us. He was knowledgeable and very efficient. job for us. He was knowledgeable and very efficient. More

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Steven Cooper from Spitzer Ford made the entire leasing process smooth, quick, and easy! He was attentive to my needs and went above and beyond to assist me in getting my payments to where I wanted and eve process smooth, quick, and easy! He was attentive to my needs and went above and beyond to assist me in getting my payments to where I wanted and even picked up my car himself from another dealership, saving me money in the process I am so pleased with my experience and would certainly go back! More

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I was looking for a reliable passenger car for a few reasons and found the Impala at Spitzer Ford and like the pictures and description of the car, So I went to look at it and drive it. Darryl Williams reasons and found the Impala at Spitzer Ford and like the pictures and description of the car, So I went to look at it and drive it. Darryl Williams was the salesman and was very nice to talk to and deal with. The car is what he has described to me and it runs drives and performs as I have wanted it to. I would really return or refer people to use this dealership. Thank you guys very much. Ron. More

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Polite, they listen to what you want and need. They work with you to find the best vehicle. Love them They work with you to find the best vehicle. Love them More

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