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Curtis Miles
Curtis Miles at Mercedes-Benz of Plano
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Curtis Miles

Pre-Owned Sales

Mercedes-Benz of Plano

6455 Dallas Pkwy
Plano, TX 75024

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13 Reviews
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13 Reviews

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13 Reviews of Curtis Miles

January 12, 2025

Dealership Rating
Employee Rating

Curtis was our consultant and was excellent. The entire experience was awesome. The finance team ands many team was very polite and accommodating More

by Kyle9735
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jan 13, 2025

Mercedes-Benz of Plano responded

Kyle9735, thank you for sharing 5-stars! We're glad to hear Curtis is excellent and provided an awesome experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

October 19, 2022

Dealership Rating
Employee Rating

Friendly, courteous, but unnecessary delays at car wash. Questionable recommendation for part replacement. Comfortable waiting area accommodations More

by D_redfield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Morgan (Service)

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Oct 20, 2022

Mercedes-Benz of Plano responded

D_redfield, thank you for your constructive feedback regarding friendly and courteous service that had a bit of a delay. We apologize for the extended wait and look forward to providing you more efficient, expedited services moving forward. Best wishes!

August 17, 2022

Dealership Rating
Employee Rating

Amazing and very cooperative staff Curtis is the best person to work with he is very knowledgeable and also provided best customer service More

by zankruti1980
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tristan Powers

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Aug 17, 2022

Mercedes-Benz of Plano responded

zankruti1980, thank you for your 5-stars. We're pleased to hear Curtis is knowledgeable and provides great customer service! We appreciate your feedback and look forward to serving you additionally next time. Thanks again!

August 06, 2022

Dealership Rating
Employee Rating

an excellent job, very attentive people, and they helped all my questions, the person who helped me was very respectful and kind. More

by Rockyjr18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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Aug 06, 2022

Mercedes-Benz of Plano responded

Rockyjr18, thank you for your 5-stars and mention of our attentive team. We appreciate your feedback and look forward to serving you additionally next time. Best wishes!

August 04, 2022

Dealership Rating
Employee Rating

I have never purchased a Mercedes Benz before. The service was excellent very glad inchoate the MBPLANO dealership. The staff was very nice and respectful. More

by larsondydell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Aug 04, 2022

Mercedes-Benz of Plano responded

larsondydell, thank you for your 5-stars. We're happy to hear our team is respectful and nice! We appreciate your feedback and look forward to serving you additionally next time. Thanks again!

August 01, 2022

Dealership Rating
Employee Rating

This is one of the best dealerships I’ve had the pleasure to work with. No pressuring to sell you something you don’t need. Very respectful of your choice and time. More

by larsondydell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Aug 01, 2022

Mercedes-Benz of Plano responded

larsondyell, thank you for sharing 5-star praise and mention of a no pressure experience in sales with Curtis. We greatly appreciate your endorsement and look forward to the next opportunity to serve you. Thanks again!

July 25, 2022

Dealership Rating
Employee Rating

Finance management needs to do a better job of getting funds from other financial institutions. More

by divatee21
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tristan Powers, Alex Rosas, Scott Singleton

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Jul 26, 2022

Mercedes-Benz of Plano responded

divatee21, we apologize that your experience in finance had a hiccup. We invite you to send us a few more details to social@MBPlano.com so that we may look into the issues and work to ensure we improve the process moving forward. We look forward to hearing from you additionally and appreciate your insight. Best wishes!

Jul 27, 2022

divatee21 responded

Mercedes should do ACH’s, Wires and have overnight mailing labels to receive funds from other financial institutions. My poor salesman Curtis Miles, had to leave and pick up cashiers check just so I could drive my new car off the lot. I found that to be ridiculous business practices from such a prestigious company like Mercedes. Made me feel as though I was being punished. Management needs to take care of that immediately. Thank you, Teresa Lee

June 22, 2022

Dealership Rating
Employee Rating

Very impressed with facility as well as staff especially Curtis Miles courtesy and personable professionalism More

by montyjames444
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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Jun 22, 2022

Mercedes-Benz of Plano responded

montyjames444, thank you for your 5-stars. We're happy to hear Curtis Miles was courteous, personable and professional! We appreciate your endorsement. See you next time. Best wishes!

June 21, 2022

Dealership Rating
Employee Rating

Trusted service department … Timely communication, honest, friendly, attention to details, with quality repair and maintenance on top. More

by Raider22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Zachary Vunk - 5 star

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Jun 21, 2022

Mercedes-Benz of Plano responded

Raider22, thank you for your 5-stars. We're glad to hear our team provided timely communication and quality repair and maintenance! We appreciate your endorsement. See you next time. Best wishes!

May 02, 2022

Dealership Rating
Employee Rating

Excellent customer service and the sales person was gracious, helpful and a pleasure to work with. Got the car of my dreams. More

by sblend12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Report | Print
May 02, 2022

Mercedes-Benz of Plano responded

sblend12, thank you for sharing 5-stars! We're glad to hear our sales team was gracious and helpful! We appreciate your feedback and look forward to serving you additionally next time! Best wishes, and congratulations on your dream car!

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