Curtis Jones

Last week I went in for an oil change and upon my arrival I was greeted by Curtis Jones - He was most courteous and after a computer review he informed me I was not due for an oil change, just a tire rotatio I was greeted by Curtis Jones - He was most courteous and after a computer review he informed me I was not due for an oil change, just a tire rotation - The option was mine and I decided to return at a future date to cover all required service - The reason for this review is Curtis could have sold me something I really didn't need at the time but he was honest and caring for me the customer, and that means a lot to me - Imperial Toyota has always been a pleasure to work with and Imperial should know they are very fortunate to have Curtis working for them as a Service Rep - Regards: Richard More

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I went for an oil change and received excellent service from Curtis jones he was very informative and knowledgeable. Thank you Curtis from Curtis jones he was very informative and knowledgeable. Thank you Curtis More

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Curtis was amazing and kind when working with me when I brought my car in. I would highly recommend the dealership and specially working with Curtis for any of your car needs! brought my car in. I would highly recommend the dealership and specially working with Curtis for any of your car needs! More

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Thank you Curtis Jones for your excellent assistance as my Service Advisor!!You are fantastic and so helpful! my Service Advisor!!You are fantastic and so helpful! More

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Curtis Jones was very knowledgeable and friendly! He made my visit as enjoyable as going to the dealership can be! Thanks again to you for being such a nice employee! He made my visit as enjoyable as going to the dealership can be! Thanks again to you for being such a nice employee! More

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I always receive great service at Milford Imperial Toyota. They have great attention-to-detail and take time to speak to all concerns. Toyota. They have great attention-to-detail and take time to speak to all concerns. More

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As a customer at this dealership today (6-27-2025) I was very impressed with the service department. I was treated respectfully, professionally and in a friendly manner. All my questions and concerns w was very impressed with the service department. I was treated respectfully, professionally and in a friendly manner. All my questions and concerns were addressed to my satisfaction. I was given documentation at the end of my visit that was easy to read and clearly listed the services provided. Future suggestions were provided to ensure my safety for traveling in my vehicle. I would highly recommend this dealership to my family and friends. More

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Greatest service, greatest staff! ! So freindly, so helpful! Special super thank you to Curtis Jones!! ! So freindly, so helpful! Special super thank you to Curtis Jones!! More

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Glad I found my new Toyota Dealer! I am new to the area. The back hatch shock on my Rav Prime broke. I brought it to Imperial and they were able to fix it, no problem. They even offere I am new to the area. The back hatch shock on my Rav Prime broke. I brought it to Imperial and they were able to fix it, no problem. They even offered complementary transport to/from dealership. Curtis was helpful and answered all my questions.. More

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I went in for maintenance. Curtis was friendly and answered all my concerns. Thank you. Curtis was friendly and answered all my concerns. Thank you. More

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