Crystal Macalinao
Crystal Macalinao at NJ State Auto Used Cars
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Crystal Macalinao

Office Manager

NJ State Auto Used Cars

406 Sip Ave.
Jersey City, NJ 07306

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5.0
41 Reviews

I've been with this company for over 15 years for a reason. The treatment of staff extends to our customers. We value your business with us and would like to make sure that your purchasing experience is one to talk about. We ship cars nationally and internationally. If you need a quote please call us so that we can deliver your car right to your door!

Dealership Experience

17 yrs, 8 mos

Industry Experience

17 yrs, 8 mos

Languages Spoken

English English

Tagalog Tagalog

5.0

41 Reviews

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41 Reviews of Crystal Macalinao

March 24, 2025

Dealership Rating
Employee Rating

They work as a great team very professional and honest they had me in my new vehicle in 3 hours tops I would recommend all friends and family to go and see what there offering top 10 experience. More

by Kafisah Scruggs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 26, 2025

NJ State Auto Used Cars responded

Thank you for the great feedback! 🙌 We’re glad to hear our team took good care of you and got you into your new vehicle so quickly! 🚗💨 At NJ State Auto, we’re all about honesty, professionalism, and efficiency. We truly appreciate the recommendation and are always here for you, your friends, and your family. Enjoy the ride!

March 20, 2025

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Employee Rating

Andrew was amazing, very attentive and understanding. Help when he is needed and breaks down what is supposed to be told to clients. Amazing dealer!!! More

by Dreeliquan1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Gavi

Mar 26, 2025

NJ State Auto Used Cars responded

Andrew was amazing, very attentive and understanding. Help when he is needed and breaks down what is supposed to be told to clients. Amazing dealer!!!

October 13, 2024

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Employee Rating

She was very nice and claim willing to help us very nice and openminded cool More

by Jabirwilliams716
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 21, 2024

NJ State Auto Used Cars responded

Thank you for your kind review! 😊 We're thrilled to hear that she was so nice, calm, and open-minded while helping you. It's great to know she made your experience a positive one. We appreciate your feedback and hope you enjoy your new car!

September 29, 2024

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Muy agradecido con su ayuda para financiar nuestro auto fue muy amable y cordial en ayudarnos con todo el proceso muy feliz 😄 muchas gracias a la senorita Ritsi suazo More

by valenciarigo224
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Sam Nain, SELENA RIVERA

Oct 04, 2024

NJ State Auto Used Cars responded

¡Muchas gracias por tu comentario tan amable! 😊 Nos alegra saber que la señorita Ritsi Suazo te brindó una excelente atención y te ayudó con todo el proceso de financiamiento. 🚗✨ Nos encanta ver a nuestros clientes felices, y estaremos aquí para lo que necesites en el futuro. ¡Disfruta mucho de tu nuevo auto! 😄 #ExcelenteServicio #ClienteFeliz

August 10, 2024

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The sales rep was everything to what I needed for a great sales rep! She was a rep that really took the time to listen and understand what I really wanted in my next buy. She fought hard to get me a very goo More

by pgeslicki
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: RITSI SUAZO, SELENA RIVERA

Aug 10, 2024

NJ State Auto Used Cars responded

so much love ♥️♥️♥️♥️♥️♥️ I loved working with you. Made you happy made me happy ☺️♥️. THANK YOU FOR THE EARLY HAPPY BIRTHDAY!!😭🎉♥️ 👑Ritsi👑

May 21, 2024

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Employee Rating

Muy buena atención muy bien explicado todo, nos dio mucha alegría se lo agradecemos por todo, nos ayudo mucho con el seguro con todo, muy buena persona llena de mucho carisma excelente servicio More

by sariasbuitron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Nain, RITSI SUAZO, SELENA RIVERA , LISETTE SARMIENTO

May 28, 2024

NJ State Auto Used Cars responded

¡Nos alegra mucho escuchar eso! 😊 Agradecemos tus palabras y nos alegra saber que recibiste una excelente atención y servicio de nuestra parte. Jacob realmente se esforzó y nos complace saber que te ayudó con todo, incluido el seguro. ¡Disfruta mucho de tu nueva adquisición! Siempre estamos aquí para ayudarte en lo que necesites. 🚗💫

April 29, 2024

Dealership Rating
Employee Rating

I had a great experience on my car buying journey. The Sales Advisor Ritsi is amazing and very helpful. I highly recommend this place. It’s one of the best out there. They will go out of their way t More

by Dieulande
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Nain, RITSI SUAZO, SELENA RIVERA , LISETTE SARMIENTO

May 01, 2024

NJ State Auto Used Cars responded

It's fantastic to hear about your great experience during your car buying journey! I'm glad that Ritsi was so helpful and made a difference in your experience. Thank you for the recommendation and for letting others know about this excellent service. If you need any further assistance or have any more car-related questions, don't hesitate to reach out. Enjoy your new ride! 🚗😊

April 27, 2024

Dealership Rating
Employee Rating

Ritsi was the best she made me and my grandmother feel so comfortable extremely polite and patient with you I appreciated her help so much and she made this process so much less stressful NjAuto sales has th More

by SPRINGDATRAPPER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Nain, RITSI SUAZO, SELENA RIVERA , LISETTE SARMIENTO, Tatiana

Apr 27, 2024

NJ State Auto Used Cars responded

It makes me so happy that you enjoyed purchasing your new car🥹. Thank you very much for your appreciation.☺️ Ritsi

March 07, 2024

Dealership Rating
Employee Rating

Ritsi was amazing, kind and very professional to work with, I would recommend anyone that’s buying a car , to request her if you want great service More

by michael.weldon
Recommend Dealer
Yes

Other Employees Tagged: Sam Nain, RITSI SUAZO, SELENA RIVERA , LISETTE SARMIENTO

Mar 07, 2024

NJ State Auto Used Cars responded

OMG! Thank you so much for your nice review. I appreciate your kindness ☺️. Ritsi

Mar 29, 2024

NJ State Auto Used Cars responded

Thank you for sharing your experience! We're thrilled to hear that Ritsi provided you with amazing, kind, and professional service. Recommendations like yours mean a lot to us, and we truly appreciate your endorsement. We'll make sure to pass along your kind words to Ritsi. If you or anyone you know is in need of great service when buying a car, we'd be more than happy to assist. Thank you for choosing us!

February 05, 2024

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Employee Rating

Friendly customer service and friendly staff members, very helpful and knowledgeable of the their vehicle More

by bigtim5827
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: RITSI SUAZO, SELENA RIVERA

Feb 05, 2024

NJ State Auto Used Cars responded

Thank you so much for your honest review of us and our staff. We take pride in being able to deliver excellent customer service to our clients and we are very happy that you were able to experience just that! Thank you for trusting us with your business!

Feb 08, 2024

NJ State Auto Used Cars responded

Thank you for you nice review. I enjoyed working with you and your family. If you need anything, please let me know. Ritsi

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