Crystal Dunkerson
Crystal Dunkerson at Ed Martin Nissan

Crystal Dunkerson | Page 3

Service Advisor

Ed Martin Nissan

802 N Shadeland Ave
Indianapolis, IN 46219

Contact Me
4.8
39 Reviews

Hi, I'm Crystal. I have been with Ed Martin Nissan for 6 years. I started my automotive career as the cashier, warranty administrator, and rental car administrator. I got promoted to service advisor in February 2026, I am really learning a lot about cars and enjoying the opportunity! A little about me: I have 2 children ages 24 & 18. I have 2 very spoiled cats. My family is my everything. :)

Dealership Experience

6 yrs, 8 mos

Languages Spoken

English English

4.8

39 Reviews

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39 Reviews of Crystal Dunkerson

May 29, 2026

Dealership Rating
Employee Rating

It is very easy to make an appointment and they can normally get you in very quickly. The service staff always listens to my concerns and offer advice. When getting an oil change or some other routin More

by jay.marks
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Gregg Foy

May 29, 2026

Ed Martin Nissan responded

Thank you for the thoughtful review! We’re so glad to hear our service team continues to earn your trust. Making appointments easy, providing timely service, and taking the time to listen to your concerns are all things we work hard to deliver every day. We truly appreciate your confidence in Ed Martin Nissan Service and look forward to taking care of your vehicle again next time!

May 26, 2026

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Everyone has always been great. I have purchased 3 vehicle from them and have always had a great experience. More

by gamassa0
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jordan Estrada

May 29, 2026

Ed Martin Nissan responded

Thank you for your continued support! We truly appreciate your loyalty and are honored that you’ve purchased three vehicles from us. It’s wonderful to hear you’ve consistently had a great experience with our team. Thank you for choosing us again and again. We look forward to seeing you next time!

May 25, 2026

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Great as always good customer service. Work always down in a timely manner and staff is always courteous More

by lindaoubouazza42
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jillian Cline, Gregg Foy

May 25, 2026

Ed Martin Nissan responded

Thank you for your continued support, Linda! We’re so glad to hear you consistently receive great customer service from our team. Providing timely service and a courteous experience every visit is what we strive for. We truly appreciate your loyalty and look forward to seeing you again next time!

May 23, 2026

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Everyone was very kind and professional, from first getting the estimate to the final repair. Estimated to take 3 weeks, it was done in one week. They did a great job; my car looked like new. Also a More

by richardyoung50
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Recommend Dealer
Yes

Other Employees Tagged: I don't really remember their names

May 23, 2026

Ed Martin Nissan responded

Thank you so much for the wonderful review, Richard! We are thrilled to hear you had such a positive experience from estimate to final repair. Completing the work ahead of schedule and returning your vehicle looking like new is exactly what our team strives for. We are especially glad the extra details, like cleaning the interior and floor mats, stood out to you. Your kind words about our team truly mean a lot. Thank you for your continued trust in Ed Martin!

May 23, 2026

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I have been buying vehicles from the Ed Martin dealership since 2011. They have maintained every one. Everyone at Ed Martin are great people. Always a good experience for service or sales. More

by DAVID.WHITAKER48
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Recommend Dealer
Yes
May 23, 2026

Ed Martin Nissan responded

David, thank you so much for your continued loyalty since 2011! It truly means a lot to know you have trusted Ed Martin with both your vehicle purchases and service over the years. We are grateful for your support and thrilled to hear our team has consistently provided a great experience every step of the way. Thank you for being part of the Ed Martin family. We look forward to serving you for many more years to come!

May 18, 2026

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Can get us sch when needed. Keeps me updated during work being done. Never get dirt or grease in my car while working on it. Took a couple of tries to figure out the issue that More

by lonharness
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Recommend Dealer
Yes
May 18, 2026

Ed Martin Nissan responded

Thank you for your continued patience and trust in our service team. We are glad to hear you were kept updated throughout the process and that our team treated your vehicle with care while working on it. We understand how frustrating an ongoing issue can be, especially on a newer vehicle, but we truly appreciate your recognition of our team’s persistence and commitment to finding a solution. We hope this latest visit resolved the issue for good, and we are always here if you need anything moving forward!

May 12, 2026

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Super fantastic customer service where I can Count on the job being done correctly every time! More

by coastergurl13
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Recommend Dealer
Yes
May 12, 2026

Ed Martin Nissan responded

Thank you so much for choosing Ed Martin Nissan for your vehicle service! We truly appreciate your feedback and look forward to working with you for many years to come.

May 12, 2026

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Great service department! Only place I trust with my Nissan. Only name you need to know :) More

by christopher.harrigan
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Recommend Dealer
Yes

Other Employees Tagged: Jillian Cline, Jeff Mcneeley

May 12, 2026

Ed Martin Nissan responded

Thank you so much for your business and your kind review of our service team we look forward to working with you for many years to come

May 11, 2026

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I had a 9:00 am appointment and was told when I got there that it would be a couple hours. It wasn’t quite that long, but if I made an appointment, why the wait?? More

by karonbohlman
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Recommend Dealer
Yes
May 13, 2026

Ed Martin Nissan responded

Thank you for your feedback, Karon. We understand how frustrating it can be to arrive for a scheduled appointment and still experience a longer wait than expected. While we do our best to stay on schedule, some services can take additional time depending on the needs of the vehicles ahead of you. We appreciate your patience and will share your comments with our team as we continue working to improve our scheduling and communication. Thank you again for choosing us for your service needs.

May 10, 2026

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I'm a customer of Ed Martin's service department for over 10 years and I can count on them for good and fair customer service 🙂 More

by trishdzim
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Recommend Dealer
Yes
May 10, 2026

Ed Martin Nissan responded

Thank you for your loyalty and continued trust over the past 10 years! We truly appreciate the opportunity to take care of your vehicle and are so glad to hear you can always count on our team for fair and dependable service. Your support means a great deal to us, and we look forward to serving you for many more years to come!

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