Crystal Bruner
Crystal Bruner at McGavock Nissan Lubbock

Crystal Bruner

Sales Consultant

McGavock Nissan Lubbock

6312 Milwaukee Ave
Lubbock, TX 79424

4.6
69 Reviews
4.6

69 Reviews

Write a Review

Dealership Experience

12 yrs, 4 mos

69 Reviews of Crystal Bruner

July 03, 2025

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Employee Rating

McGavock Nissan provides excellent vehicle care in a timely manner. A representative keeps the vehicle owner updated on repair work as it proceeds. All stall I've dealt with have been courteous, profess More

by carreavian
Service Price Transparency
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Recommend Dealer
Yes

June 24, 2025

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Exceptional experience at McGavock Nissan! Crystal was honest and attentive, ensuring I stayed within budget. More

by maryjaner
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Recommend Dealer
Yes

Other Employees Tagged: Matt Allison

June 19, 2025

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They sell you an expensive car and when you need to go to the service department everyone in the service department is extremely rude except for the two ladies that work there, the salesperson is of no help More

by Noneya
Sales Price Transparency
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Recommend Dealer
No
Jun 19, 2025

McGavock Nissan Lubbock responded

Thank you for taking the time to share your feedback. We’re truly sorry to hear about your recent experience with our service department. That’s not the level of care we aim to provide especially to a loyal customer who has purchased multiple vehicles with us. Your experience matters, and we’re disappointed to hear you felt like an inconvenience. We’re glad to hear the two ladies in service left a positive impression, but we want every team member to reflect the same level of courtesy and professionalism. We’d appreciate the opportunity to learn more about what happened and try to make things right. Please reach out to our management team directly at gabby.martin@mcgavocknissan.com so we can follow up and address your concerns. We value your business and hope to regain your trust. Again, we apologize.

May 17, 2025

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I think they do a real good job in every department I would recommend them to everyone More

by stevenkulcsar
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Recommend Dealer
Yes

October 30, 2024

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Great friendly and courteous personality, good helper. Answer all my questions and ask me questions to help out. Show me all the things of the car . I have her business card and she told me to call any ti More

by jmeurer92
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Recommend Dealer
Yes

October 18, 2024

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Awesome buying experience! We will most definitely be back! Thanks McGavock Nissan of Lubbock! 5 Stars ⭐️ ⭐️⭐️⭐️⭐️ More

by RSC
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kraig Stephens

September 15, 2024

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Great Customer Service-every time we take in my Pathfinder to be serviced they do a great job and always wash and vacuum the interior. More

by Debbiedotjones
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Recommend Dealer
Yes

Other Employees Tagged: Richard Williams

Sep 30, 2024

McGavock Nissan Lubbock responded

Debbiedotjones, we are so pleased you enjoyed your visit to McGavock Nissan!

September 14, 2024

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I have bought 3 cars from this dealership and every time it was a very pleasant experience More

by Haganmack1
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Recommend Dealer
Yes
Sep 30, 2024

McGavock Nissan Lubbock responded

Hi Haganmack1, thank you for taking the time to leave a review for us at McGavock Nissan. We're happy we could meet your expectations!

August 01, 2024

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Great selection of vehicles! Sales people are friendly, professional, and attentive. Would definitely recommend to family and friends! More

by RudyRonquillo
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Recommend Dealer
Yes
Sep 06, 2024

McGavock Nissan Lubbock responded

Thank you, Rudy for taking the time to let us know how we did. We hope you have a great day!

June 13, 2024

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Great customer service at my recent scheduled service visit on my 2024 Nissan Frontier Pro4X More

by stopper.prompt.0p
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: James Lyon, Patrick Helm, Colby Hutson , Zach Westerman

Jul 12, 2024

McGavock Nissan Lubbock responded

We are so glad to hear that you had a great experience with us! Thank you!

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