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Cristina Rosario
Cristina Rosario at Pearson Nissan Of Ocala
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Cristina Rosario

Service Advisor

Pearson Nissan Of Ocala

2060 SW College Road
Ocala, FL 34471

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4.8
207 Reviews

Dealership Experience

2 yrs, 6 mos

Industry Experience

5 yrs, 5 mos

Languages Spoken

Spanish Spanish

4.8

207 Reviews

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207 Reviews of Cristina Rosario

January 19, 2025

Dealership Rating
Employee Rating

This dealership has always given me the best service and prices that anyone can receive. More

by LJMASTER82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 21, 2025

Pearson Nissan Of Ocala responded

Thank you for your loyalty and kind words! We’re so glad to hear that you’ve consistently received top-notch service and great prices with us. Your satisfaction is our priority, and we look forward to continuing to serve you in the future!

January 12, 2025

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Employee Rating

Went for an oil change. Technician failed to secure oil cap. Drove home. Oil all over the place. Had to tow car back to you. More

by Diane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 21, 2025

Pearson Nissan Of Ocala responded

We sincerely apologize for the inconvenience you experienced. We take full responsibility for the error, and we understand how frustrating this must have been for you. Please know that we are addressing this issue with our team to ensure it doesn’t happen again. We value your feedback and are committed to making things right. If there’s anything else we can do to assist you, please don’t hesitate to reach out.

January 12, 2025

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Employee Rating

Quick service for a walk in, friendly staff, Nd the coffee and wifi are a b8g plus More

by DANIELSWARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Morejon, Isaac Velazquez, Zachary McQuaig, Samantha Ziegaus, Vanessa Dean

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Jan 21, 2025

Pearson Nissan Of Ocala responded

Thank you for your great feedback! We’re thrilled to hear that you received quick service and enjoyed our friendly staff, coffee, and Wi-Fi. We’re always happy to make your experience more comfortable. We look forward to serving you again soon!

January 11, 2025

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Employee Rating

Cristina was very helpful and professional. The initial quote was different from the final issue. They installed a remanufactured alternator but they charge me for a new one. More

by CARRIOJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Morejon , Rosado

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Jan 21, 2025

Pearson Nissan Of Ocala responded

Thank you for sharing your feedback. We’re glad to hear that Cristina was helpful and professional during your visit. We apologize for the confusion regarding the quote and the alternator charge. This is not the experience we want to provide, and we’ll be looking into this issue to ensure it’s resolved. Please contact us directly so we can address this matter and make things right for you.

January 10, 2025

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Employee Rating

Got me in fast got the work done quickly at the stated price. Fast friendly quick service. One of the best dealerships that I have been to for service work. More

by nebeljeff22
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Ziegaus, Vanessa Dean

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January 09, 2025

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Employee Rating

Fantastic experience and service by Christina as always. She makes coming in for my service worth the extra moment. More

by BENGHIATSTEVEN
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Workmanship
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Service Communication
Recommend Dealer
Yes
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January 04, 2025

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Always a great experience that is why I keep coming back to Pearson Nissan. Thank you. More

by Brienababy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 06, 2025

Pearson Nissan Of Ocala responded

Thank you so much for your loyalty and kind words! We’re thrilled to hear that you always have a great experience with us. Your continued trust and support mean the world to us. If there’s ever anything you need, don’t hesitate to reach out. We look forward to serving you again soon!

January 03, 2025

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Employee Rating

I think that the service is better than the Toyota. Since I got Nissan I felt good. I have my reserve with the transmission, but I will see. Time and use will prevail! More

by JAESCOBAR55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Brown

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Jan 06, 2025

Pearson Nissan Of Ocala responded

Thank you for sharing your experience with us! We’re thrilled to hear that you’re enjoying your Nissan and feeling good about your decision. We understand your concerns about the transmission, and we’re here to help if you ever need any assistance. Over time, we’re confident your vehicle will continue to meet your expectations. Please don’t hesitate to reach out if you have any questions or need support in the future!

December 18, 2024

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Employee Rating

Excellent customer service, the maintenance advisor was very helpful, waiting time was reasonable, waiting area is nice. More

by MORACE0263
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 19, 2024

Pearson Nissan Of Ocala responded

We are delighted to hear that you had a Truly Exceptional service here at Pearson Nissan of Ocala. It would be our pleasure to serve you again, come back and see us soon!

December 15, 2024

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Employee Rating

Cristina Rosario was VERY professional, informative, efficient and courteous My vehicle was finished at time promised!!! More

by rogerrafuls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 19, 2024

Pearson Nissan Of Ocala responded

Thank you so much for your Kind words and feedback! We are so happy to hear that Cristina Rosario provided you with A truly Exceptional Service!!

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