Dealership Experience
2 yrs, 4 mos
Industry Experience
5 yrs, 3 mos
Languages Spoken
Spanish
192 Reviews
Write a Review192 Reviews of Cristina Rosario
November 18, 2024
No communication. Lack of concern. No where near thorough. 3 weeks my car had overheating issues and now my head gasket is blown. The professionals couldn't figure it Lack of concern. No where near thorough. 3 weeks my car had overheating issues and now my head gasket is blown. The professionals couldn't figure it out. The problem was rushed and not worked through properly. I spent almost 3 thousand dollars for No reason. I wish this experience on No one. More
Other Employees Tagged: Jimmy Morejon
November 18, 2024
Christina was polite, greeted me quickly and was able to get my car in and done faster than I had expected. I was able to do some quick shopping at Hobby Lobby and get on with my Saturday! get my car in and done faster than I had expected. I was able to do some quick shopping at Hobby Lobby and get on with my Saturday! More
November 17, 2024
Competent, knowledgeable and good attitude in helping customers. I was very pleased with the way the staff, especially the service manager, was responsive to my needs customers. I was very pleased with the way the staff, especially the service manager, was responsive to my needs More
November 15, 2024
Service dept: I was welcomed immediately! I was so well taken care of They addressed all my concerns and went above and beyond for me. I was in anc out in no time. I'm so grateful. Thank yo I was so well taken care of They addressed all my concerns and went above and beyond for me. I was in anc out in no time. I'm so grateful. Thank you! More
Other Employees Tagged: Jimmy Morejon, Isaac Velazquez, Zachary McQuaig, Samantha Ziegaus, Vanessa Dean
November 14, 2024
It was the first time I sat with her and I must say she was very professional and definitely displayed that she is an asset to Nissan. was very professional and definitely displayed that she is an asset to Nissan. More
Other Employees Tagged: Jimmy Morejon, Isaac Velazquez, Jeremy Hinkle, Zachary McQuaig, Vanessa Dean
November 08, 2024
I have been doing business with Pearson Nissan and Ocala Nissan since 1991. They are the #1 dealerships in my book. Nissan since 1991. They are the #1 dealerships in my book. More
Other Employees Tagged: Vanessa Dean , Andy Arnow 5 stars
November 05, 2024
I've been bringing my Infiniti Q50 to this dealership for years and they have always been great. This time around I had a noise coming from the car while driving. Scheduled an appointment and brought the car years and they have always been great. This time around I had a noise coming from the car while driving. Scheduled an appointment and brought the car in. Normally with my previous cars, whenever an issue occurs I am stuck playing these trial and error games at the dealerships as they try to figure out what's wrong. While I am stuck paying for different things, but not this time. George the technician that worked on my car was able to identify the issue and my Service Advisor Cristina brought me back to shop and showed me so I can see for myself. This really helped with my skepticism as I could see and hear where the noise was coming from, which was the bearings on the wheel hub. Once both the hubs were replaced the noise was gone and the issue was resolved. I would recommend the service advisor Cristina and the technician George. They do a fantastic job and they go above and beyond to identify the issue and resolve it. More
Other Employees Tagged: Technician George
November 05, 2024
Service is good but I have had them work three times on my windshield washer, replacing motor and nozzles but still not working on the driver’s side. Repair costs are high for parts and labor. Advisors are my windshield washer, replacing motor and nozzles but still not working on the driver’s side. Repair costs are high for parts and labor. Advisors are polite and helpful. More
Other Employees Tagged: Isaac Velazquez