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Cristina Palacio

Overview Reviews (96) Inventory (106)

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Cristina Palacio

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Cristina Palacio

Sales Consultant

Trinity Cadillac

374 Sylvan Ave
Englewood Cliffs, NJ 07632

• Made in Ecuador with love, raised in Spain and living in the USA to help you in the process of buying the car of your dreams. 🚙❤️

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4.8

96 Reviews

• Made in Ecuador with love, raised in Spain and living in the USA to help you in the process of buying the car of your dreams. 🚙❤️

Overview Reviews (96) Inventory (106)

Dealership Experience

1 yr, 8 mos

Languages Spoken

English

Spanish

4.8

96 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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96 Reviews of Cristina Palacio

June 22, 2024

Dealership Rating

Employee Rating

It took 2:30 minutes for an oil change. Just not acceptable when waiting and arrive at 8am. Just not acceptable when waiting and arrive at 8am. More

by rfmessina200

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: John Zvoristeanu, Walter Kosik, Sunni Wang, Uday Jarrar, Dashia Gonzalez, Joe England, Alexander Singleton, Rosa Hernandez

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June 22, 2024

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Employee Rating

Very professional, very helpful in making an effort to to her best for the customers her best for the customers More

by anttnie

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Victor and Ocsar

Helpful 0

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June 22, 2024

Dealership Rating

Employee Rating

Very accommodating and respectful. Not pushy or pressuring for a sale. I felt comfortable by the sales people and receptionist and I felt welcomed. They are very helpful and really sta Not pushy or pressuring for a sale. I felt comfortable by the sales people and receptionist and I felt welcomed. They are very helpful and really stand out professionally, welcoming, respectful, and absolutely make you feel at home. The experience was beyond amazing. More

by Jplaza897

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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June 10, 2024

Dealership Rating

Employee Rating

Cristina P. made the car buying process seamless and was great to work with. Highly recommend Trinity Cadillac. made the car buying process seamless and was great to work with. Highly recommend Trinity Cadillac. More

by Frank B.

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Jun 14, 2024 -

Trinity Cadillac responded

We know how big of a commitment buying a car is so we aim for high customer service. We're happy to hear that Cristina could make your process as seamless as possible! Safe travels and enjoy your new car!

June 08, 2024

Dealership Rating

Employee Rating

Beat customer care and the staff excellent. Thank you Sunnie and Marcus. THE BEST SERVICE! Thank you Sunnie and Marcus. THE BEST SERVICE! More

by Chaunceyvalle04

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: John Zvoristeanu, Richard Aquino, Walter Kosik, Sunni Wang, Uday Jarrar, Alexander Singleton, Pedro Almonte, Rosa Hernandez , MARCUS BROM 5 Star Service

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Jun 14, 2024 -

Trinity Cadillac responded

We're thrilled to hear that you received excellent customer care from Sunnie and Marcus. Enjoy your Audi!

June 07, 2024

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Employee Rating

It was a great experience from start to finish with Trinity Cadillac. They were always utmost professional and striving to meet and exceed expectations. Trinity Cadillac. They were always utmost professional and striving to meet and exceed expectations. More

by financeguy

Sales Price Transparency

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Thomas James

Helpful 0

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Jun 14, 2024 -

Trinity Cadillac responded

Thank you for your kind review! Our team always strives to meet and exceed expectations, and we appreciate your recognition of our professionalism.

June 05, 2024

Dealership Rating

Employee Rating

Amazing experience! She listed to your needs and wants and helped you in every way possible! She listed to your needs and wants and helped you in every way possible! More

by richardarod7

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Jun 14, 2024 -

Trinity Cadillac responded

Thank you for sharing your experience! We're thrilled to hear that you felt listened to and supported every step of the way as your satisfaction is our priority!

June 03, 2024

Dealership Rating

Employee Rating

Cristina was an excellent selves rep answer all question and when in dought got us the correct answers. and when in dought got us the correct answers. More

by dennisfrias1969

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Jun 05, 2024 -

Trinity Cadillac responded

We aim for high customer service standards and we're thrilled to hear that Cristina provided this for you. We look forward to helping you again in the future!

June 01, 2024

Dealership Rating

Employee Rating

Delightful interaction with Cristina and the whole team at Trinity, They made the whole experience very easy to navigate and very enjoyable at Trinity, They made the whole experience very easy to navigate and very enjoyable More

by megha

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Helpful 0

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Jun 05, 2024 -

Trinity Cadillac responded

We're glad to hear that Cristina and the entire team at Trinity made your experience enjoyable and easy to navigate. We look forward to seeing you again in the future!

May 31, 2024

Dealership Rating

Employee Rating

Gteat customer service. The location was easy to get to and they were fair and transparent in doing business. The location was easy to get to and they were fair and transparent in doing business. More

by FRANKCEDENO807

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: John Zvoristeanu, Sunni Wang, Uday Jarrar, Alexander Singleton, Rosa Hernandez

Helpful 0

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May 31, 2024 -

Trinity Cadillac responded

Frank, We aim for high customer service standards, including transparency and we're glad we could help!

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Cristina Palacio

Sales Consultant

Trinity Cadillac

96 Reviews of Cristina Palacio

Dealership Inventory (106 Vehicles)

Had a great experience?Spread the word.

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