Cristina Berrier

Took 3-4 weeks to get in for having our modem reset per "Ford Pass" after the car was there all day, they said they didn't have a Tech qualified to work on it and we'd need to bring it back on Monday. The "Ford Pass" after the car was there all day, they said they didn't have a Tech qualified to work on it and we'd need to bring it back on Monday. The status of the car was very vague throughout the first day. People were great but once again the inconvenience and wasted time of having bring it in twice. Seems like most of our visits we have to do the follow up because we don't hear anything on the situation, or when we can expect the car back. More

by Sjorgen67 Verified Customer Verified Customer

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Great service and friendly staff. I would definitely recommend Owatonna Ford. I had a great experience there. I would definitely recommend Owatonna Ford. I had a great experience there. More

by Larryallen2024@yahoo.com Verified Customer Verified Customer

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They are a dynamic group of people to deal with. They are professional as well as knowledgable and friendly. They are professional as well as knowledgable and friendly. More

by scribner7 Verified Customer Verified Customer

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I will not recommend this dealership to any one sales service and parts not good service and parts not good More

by Tim27hoover Verified Customer Verified Customer

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Recently had a poor experience with the service dept. Disappointed with the lack of communication and missing promised dates for having work finished. I was satisfied with the work that was done however Disappointed with the lack of communication and missing promised dates for having work finished. I was satisfied with the work that was done however and will continue to have my service work done at OMC. More

by mnielsen Verified Customer Verified Customer

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They are great, timely and make a person feel valued. Extremely knowledgeable and helpful. I would go back again. Extremely knowledgeable and helpful. I would go back again. More

by scribner7 Verified Customer Verified Customer

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Nice and friendly. Always would call if they saw something that needed to be done or fixed. Always would call if they saw something that needed to be done or fixed. More

by lmschrom13 Verified Customer Verified Customer

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The do the service and explain in detail what repairs were completed. They provide transportation to and from the repair center. were completed. They provide transportation to and from the repair center. More

by Pseykora11 Verified Customer Verified Customer

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Making an appointment on the phone was easy. The work was done as promised when it was promised. The work was done as promised when it was promised. More

by nellanegah Verified Customer Verified Customer

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Great service department go above and beyond to take care of their customers. Highly recommend. Christina of their customers. Highly recommend. Christina More

by ustvchad Verified Customer Verified Customer

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