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Cristian Mascorro

Overview Reviews (33) Inventory (587)

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Cristian Mascorro

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Cristian Mascorro

Certified Sales Professional

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

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4.9

33 Reviews

Overview Reviews (33) Inventory (587)

4.9

33 Reviews

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33 Reviews of Cristian Mascorro

November 17, 2024

Dealership Rating

Employee Rating

Cassandra and Cristian were very helpful throughout the whole process. They went out of their way to help all my needs. whole process. They went out of their way to help all my needs. More

by galicialuis7

Verified Customer

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Casandra Gonzalez

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Nov 18, 2024 -

Big Star Cadillac responded

Thank you for your review and the opportunity to serve you. We're sorry to hear about your experience. As a World-class Cadillac dealer, we take customer satisfaction a top priority and want to make things right. Please contact me directly at mpierce@bigstarcadillac.com. Mike Pierce, General Manager.

November 10, 2024

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Employee Rating

I have bought 3 Cadillacs and counting from Chris. Do I really need to say more. Do I really need to say more. More

by specv45

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mike Pierce, Bobby Miller

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Nov 11, 2024 -

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

October 17, 2024

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Easy to work with and no hassle. Did exactly what they said they would. Would highly recommend! Did exactly what they said they would. Would highly recommend! More

by Kory Kress

Verified Customer

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mark Mauricio, Angela Davis, Mario Paniagua

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Oct 23, 2024 -

Big Star Cadillac responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

October 12, 2024

Dealership Rating

Employee Rating

It has been a good experience with helpful people. Thank you. Enjoying our new vehicle! Thank you. Enjoying our new vehicle! More

by tiffany.polk

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Oct 23, 2024 -

Big Star Cadillac responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

October 04, 2024

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Employee Rating

Everyone was real nice. What I did not like was basically being forced to pay $950.00 for something I DID NOT want…some kind of lo-jack thing. They said they put it on all What I did not like was basically being forced to pay $950.00 for something I DID NOT want…some kind of lo-jack thing. They said they put it on all their cars even though I didn’t want it. I don’t know if they were taking advantage of a single female senior citizen or what !!!! More

by janieneal1953

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Oct 07, 2024 -

Big Star Cadillac responded

Thank you for your review and your business. We are sorry that you feel you did not receive a 5-Star Experience. Please feel free reach out to me directly with your best contact information so that I might have the opportunity to address any concerns. Mike Pierce, General Manager, mpierce@bigstarcadillac.com

September 26, 2024

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Employee Rating

THANK YOU FOR GOOD DEAL ~! ~ AND THANK YOU FOR GOOD COFFEE ~!~ AND THANK YOU FOR GOOD CAR ~!~ ~ AND THANK YOU FOR GOOD COFFEE ~!~ AND THANK YOU FOR GOOD CAR ~!~ More

by jubo.park

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mark Mauricio

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Sep 26, 2024 -

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

September 03, 2024

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Great customer service and good communication skills. Very satisfied with their experience and welcoming in. Very satisfied with their experience and welcoming in. More

by TYRONE.GLASPIE

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Sep 04, 2024 -

Big Star Cadillac responded

Your thoughtful review is a great encouragement to our team. We're always looking for ways to improve, and your feedback is invaluable. Please don't hesitate to reach out to us directly if you have any other thoughts or suggestions. Thank you for your business.

August 04, 2024

Dealership Rating

Employee Rating

Chris was really helpful in buying the right vehiclefor my business. Thanks Chris for all you do my business. Thanks Chris for all you do More

by ZACCHAEUS ADELERE

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Aug 05, 2024 -

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

July 16, 2024

Dealership Rating

Employee Rating

Cris was great! Great salesman, Did everything in a timely manner, even met me halfway to finish paperwork. Great salesman, Did everything in a timely manner, even met me halfway to finish paperwork. More

by aarondryder94

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Report | Print

Jul 16, 2024 -

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

June 12, 2024

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Employee Rating

Good fast service told them what i wanted and they got it done for me done for me More

by landonmattatall

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Report | Print

Jun 12, 2024 -

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

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Cristian Mascorro

Certified Sales Professional

Big Star Cadillac

33 Reviews of Cristian Mascorro

Dealership Inventory (587 Vehicles)

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