Cristian Mascorro
Cristian Mascorro at Big Star Cadillac

Cristian Mascorro

Certified Sales Professional

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

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4.9
48 Reviews
4.9

48 Reviews

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48 Reviews of Cristian Mascorro

May 30, 2025

Dealership Rating
Employee Rating

This was one of the best experiences I have had visiting dealerships in the past two weeks. Cristian Mascorro was great a great person to work with, very professional all around great customer support 10out More

by ZSTEPHIT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 02, 2025

Big Star Cadillac responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

May 26, 2025

Dealership Rating
Employee Rating

Amazing experience! Cris Mascorro was enthusiastic, helpful, and made the car buying process fun, easy and exciting! More

by Asamora
Purchase Time
Recommend Dealer
Yes
May 30, 2025

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

May 23, 2025

Dealership Rating
Employee Rating

Chris was awesome with me. I was uncertain & hesitant to make a decision. He was patient and did not pressure me at all. I finally committed & he made sure everything went smoo More

by g.sills
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joel Olivares

May 23, 2025

Big Star Cadillac responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

May 09, 2025

Dealership Rating
Employee Rating

If you're in the market for a new vehicle, I suggest you go to Big Star Cadillac. I looked all over to get approved for a car and it was either more money down or I was turned down. This dealership took car More

by runwayluxdoll
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nina Diaz , Kevin Sonnier

May 09, 2025

Big Star Cadillac responded

Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

March 14, 2025

Dealership Rating
Employee Rating

Quick and easy process little time wasted through out the sales and signing process. Will recommend them More

by ZayVal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Mujica , Deyme

Mar 17, 2025

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

March 10, 2025

Dealership Rating
Employee Rating

5 stars to Cris and the dealership! this is our 2nd Escalade from you guys, we will be back! More

by JAELAV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joel Olivares , The lady that explained all the features was great as well, 5 stars

Mar 10, 2025

Big Star Cadillac responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

February 14, 2025

Dealership Rating
Employee Rating

Nice person, Very professional He knows how to deal with customer Thanks Dude ❤️.... 5 start More

by Fazalabbas19801
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 17, 2025

Big Star Cadillac responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

February 09, 2025

Dealership Rating
Employee Rating

The team was very helpful and ready to make a deal. I greatly appreciate the honesty and promptness of the entire team. More

by G1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daisy Gutierrez, Joel Olivares

Feb 10, 2025

Big Star Cadillac responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

January 30, 2025

Dealership Rating
Employee Rating

Cristian provided top notch service. Smooth buying process and took care of all my needs More

by JASONMINIEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 30, 2025

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

January 26, 2025

Dealership Rating
Employee Rating

The sales staff was very informative, helpful, available, and responsive. Sales management was available but not quite as receptive as I was hoping for or expected. Overall, it was a very good sales experien More

by steve_gilder
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Jackson, Joel Olivares

Jan 27, 2025

Big Star Cadillac responded

Thank you for your review. We are sorry to hear that you feel that you did not recieve a 5-Star experience with us, Please reach out to me directly with your best contact information so that I may gather more details and address any concerns. Mike Pierce, General Manager, mpierce@bigstarcadillac.com

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