Craig Whitacare
Craig Whitacare at Tuttle Click Ford Lincoln

Craig Whitacare

Service Advisor

Tuttle Click Ford Lincoln

43 Auto Center Dr
Irvine, CA 92618

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39 Reviews
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39 Reviews

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39 Reviews of Craig Whitacare

February 09, 2021

Dealership Rating
Employee Rating

Craig was my service advisor. Customer service was excellent! Friendly staff. The porters were quick to assist me. I have nothing but good to say about this dealership! More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Florentino, Ken Stahl

Feb 09, 2021

Tuttle Click Ford Lincoln responded

Hello, thank you for sharing your recent 5 star service experience with Craig here with us at Tuttle-Click Ford Lincoln. We are thrilled to hear that Craig provided excellent, friendly and fast service. Thank you for making us your trusted dealership of choice, and we are here for you anytime you need! Tuttle-Click Customer Service | support@tuttleclick.com

December 13, 2019

Dealership Rating
Employee Rating

Was able to get my car serviced with no appointment. Had a few minor issues but Craig was able to Solve all problems quickly. Have always had excellent service for my Lincoln. More

by Rndholts
Recommend Dealer
Yes
Dec 17, 2019

Tuttle Click Ford Lincoln responded

Hello, thank you for sharing your recent 5 star experience with us here at Tuttle-Click Ford Lincoln. We are pleased to hear that you enjoyed getting your vehicle service without appointment. We are glad that Craig was able to solve all the minor issues, and provided excellent service. Thank you for being part of the Tuttle-Click family, and we are here for you anytime in the future! Enjoy every mile ahead! Sincerely, Shirley | shirley@tuttleclick.com

December 13, 2019

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Employee Rating

Lexi was quick to get my car checked in, she was courteous & professional! The service was done quickly and they had me on my way. The porters were quick and polite as well and even washed my car. More

by lleyton78satisfied xustomer
Recommend Dealer
Yes
Dec 18, 2019

Tuttle Click Ford Lincoln responded

Hello, thank you for sharing your recent 5 star service experience with us here at Tuttle-Click Ford Lincoln. We are pleased to hear that Lexi was courteous and professional, even getting your car washed! Thank you for servicing with us here. Enjoy every mile ahead! Sincerely, Shirley | shirley@tuttleclick.com

November 22, 2019

Dealership Rating
Employee Rating

Serive Service writer was very helpful and friendly. Didn't have to wait very long for my car to get serviced. The waiting room is nice and clean, plus the More

by whit_yvonne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 26, 2019

Tuttle Click Ford Lincoln responded

Hello, Thank you for sharing your recent 5 star experience with us here at Tuttle-Click Ford Lincoln. We are glad to hear that your experience was helpful, friendly and fast. Thank you for choosing to service with us. Enjoy every mile ahead! Sincerely, Shirley | shirley@tuttleclick.com

November 22, 2019

Dealership Rating
Employee Rating

Constant quality problems What a brand new Lincoln Aviator for $90,000. Have had nothing but constant computer problems with the dealer on able to duplicate at least 90% of the More

by Tony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Lexi in service, GM Johnson King, sales Steven Wiggenhouser

Nov 26, 2019

Tuttle Click Ford Lincoln responded

Hello Tony, We are sorry to hear about your recent experience with us here at Tuttle-Click Ford Lincoln. We are so sorry to hear that you have had constant computer problems with us. If you could please directly contact me about this, I would like to do all that I can to help turn your experience around for the better. I sincerely look forward to hearing from you! Sincerely, Shirley | shirley@tuttleclick.com

November 22, 2019

Dealership Rating
Employee Rating

We went for our Regular Service. Everything went very well. I would recommend Tuttle Click to everyone. They have always done a great job. Craig Whitacre has always been very helpful. More

by DJ2017
Recommend Dealer
Yes
Nov 26, 2019

Tuttle Click Ford Lincoln responded

Hello, Thank you for sharing your recent 5 star experience with us here at Tuttle-Click Ford Lincoln. We are glad to hear about your high recommendations for us. We greatly appreciate that. We are glad to hear that Craig "has always been very helpful". Thank you for choosing to do business with us. Enjoy the road ahead! Sincerely, Shirley | shirley@tuttleclick.com

November 19, 2019

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Employee Rating

Friendly and low pressure service department that doesn't oversell tires and brakes and service when these things can be done "next time". Prompt and efficient. More

by bwkopra1401
Recommend Dealer
Yes
Nov 19, 2019

Tuttle Click Ford Lincoln responded

Hello, Thank you for sharing your recent positive experience with us here at Tuttle-Click Ford Lincoln. We are glad to hear that your experience was friendly, low pressure and efficient. We would really love to hear how we could earn that extra star from you. If you don't mind contact me directly, Id love to hear how we can improve and make your overall experience better. I sincerely look forward to hearing from you! Sincerely, Shirley | shirley@tuttleclick.com

November 11, 2019

Dealership Rating
Employee Rating

Service Really convenient, timely manner, friendly drivers and adviser. Looking forward to doing business with the next purchase or lease of the new vehicle. More

by Samwattana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 13, 2019

Tuttle Click Ford Lincoln responded

Hello Samwattana, Thank you for sharing your recent 5 star service experience with us here at Tuttle-Click Ford Lincoln. We are thrilled to hear that your experience with Craig was timely, friendly and convenient. We look forward to doing business with you in the future as well. Congratulations on your newest purchase! Thank you for being part of the Tuttle-Click family, and we are here for you anytime in the future! Enjoy every mile ahead! Sincerely, Shirley | shirley@tuttleclick.com

October 19, 2019

Dealership Rating
Employee Rating

Amazing service, wonderful staff I trust that Craig or so far, everyone in the service to come through for me. Even if I have to get my Lincoln back ASAP. I pleasure to work with th More

by Miguel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 23, 2019

Tuttle Click Ford Lincoln responded

Hello Miguel, Thank you for sharing your recent 5 star experience with us here at Tuttle-Click Ford Lincoln. We are thrilled to hear that Craig was a pleasure to work with, and that it was great to get your Lincoln back quickly. Thank you for choosing us. We are here for you anytime in the future. Enjoy the road ahead! Sincerely, Shirley | shirley@tuttleclick.com

September 26, 2019

Dealership Rating
Employee Rating

greasy The passenger seat was covered in grease and there were dirty shoe prints on the floor mat. Our records for the car were removed from the glovebox and More

by Maddycat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 01, 2019

Tuttle Click Ford Lincoln responded

Hello Maddycat, We are concerned to hear about your recent experience with us here at Tuttle-Click Ford Lincoln. We sincerely apologize that you felt your passenger seat was coved in grease and that all your papers were on the floor. We certainly do not intent to make a mess in your car and strive for great custom service and organization. If you could please directly contact me about your experience, I would really like to do all that I can to help turn your experience around for the better. I sincerely look forward to hearing from you soon! Sincerely, Shirley | shirley@tuttleclick.com

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