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Craig Smith
Craig Smith at Thunder Chrysler Dodge Jeep Ram
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Craig Smith

Internet Sales Manager

Thunder Chrysler Dodge Jeep Ram

1425 W Main St
Bartow, FL 33830

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4.9
71 Reviews

Served 6+ years in the United States Army. Became a Cabinet Maker and became a Sales Person for our current owner in 2011. Originally born in Florida it seems surreal to be back after living in Georgia for the last 16+ years.

Dealership Experience

7 yrs, 9 mos

Industry Experience

13 yrs, 2 mos

Specialties & Trainings

Business Manager at this dealership for 4yrs

Very good at specking trucks for commercial use, and Ram Expert

4.9

71 Reviews

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71 Reviews of Craig Smith

November 06, 2024

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Employee Rating

Always helpful and informative about the maintenance of my vehicle. I trust the service provided by Thunder’s service department. More

by LizJustiss74
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Recommend Dealer
Yes

Other Employees Tagged: Vince Fernandez

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November 04, 2024

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Great service! Worked with my bank on financing was an easy transaction. Was extremely happy how fast and easy the entire process was. More

by blueblazer912
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Yes
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October 26, 2024

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Easy and smooth transaction. Craig was great from start to finish. Would do business with again More

by kylepreis
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Recommend Dealer
Yes
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October 21, 2024

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Craig did an amazing job and went above and beyond to get me into our new Grand Cherokee. More

by Familycarneeded
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Yes
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September 17, 2024

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Craig was amazing. He knew exactly what I wanted. We had the best buying Experience ever More

by meljoy417
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Yes
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September 17, 2024

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Everything was Great I suggest Thunder to everyone For buying a car or for service More

by meljoy417
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Recommend Dealer
Yes
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September 09, 2024

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They are simply amazing. They are willing to work you and find a vehicle that suits your needs and wallet. Craig is one of the best; go see him! More

by ericam
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Recommend Dealer
Yes

Other Employees Tagged: Brian Fishburn , Eric Hale

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September 05, 2024

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I purchased a used car a have called several times used or not it was nasty they could have at least detailed the car I know it wasn’t new but that was ridiculous More

by bbartell82
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Finance Experience
Recommend Dealer
No
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Sep 05, 2024

Thunder Chrysler Dodge Jeep Ram responded

Thank you for sharing your feedback, Ms. Bartell. We understand your concerns and want to clarify that the 2016 Expedition you purchased was sold AS IS, wholesale to the public, with 160k miles on it. Prior to delivery, we did clean the vehicle, and when Craig followed up with you on the second day after your purchase, you mentioned that everything was "good so far." If you would like to reach out to Craig, we have authorized him to have the vehicle re-cleaned for you. We appreciate your business and your feedback, and we are here to help if there’s anything further we can assist with. Please don’t hesitate to get in touch!

August 27, 2024

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Employee Rating

Craig was extremely knowledgeable and and made every effort to make sure I was fully satisfied with the Jeep I purchased. We went on several test drives and I selected the Jeep I wanted. He walked me th More

by Mike
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Recommend Dealer
Yes
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Aug 27, 2024

Thunder Chrysler Dodge Jeep Ram responded

Mike, Thank you so much for your kind words about your experience with Craig and our dealership! We're thrilled to hear that you had a positive and enjoyable car-buying process, and that Craig was able to assist you in finding the perfect Jeep and getting the best value for your trade-in. We noticed that your review was accompanied by a 1-star rating, and we just wanted to check in to see if this was what you intended. Based on your wonderful feedback, it sounds like it might have been an accidental rating. If so, you can easily update your review by editing it. If there’s anything more we can do for you, please don’t hesitate to reach out. We truly appreciate your business and look forward to serving you again in the future. Thank you once again for choosing Thunder Chrysler!

August 26, 2024

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Employee Rating

Was quick service an really nice polite people great place they go beyond helping u recommend place to anyone looking to buy More

by jlbar14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Mark Stroud, Josh Dueno

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Aug 26, 2024

Thunder Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your experience with us! We’re thrilled to hear that you received quick service and found our team to be polite and helpful. It means a lot to us that you would recommend Thunder Chrysler to others. We noticed that your review was accompanied by a 1-star rating, and we just wanted to check in to see if this was what you intended. If it was, we’d love to hear more about how we can improve. If it was an accident and you meant to leave a higher rating, you can easily update your review by editing it. We truly appreciate your feedback and your recommendation. We look forward to serving you again in the future!

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