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Craig Servo
Craig Servo at Lorenzo Nissan Ft. Lauderdale
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Craig Servo

Service Advisor

Lorenzo Nissan Ft. Lauderdale

1051 S Federal Hwy
Fort Lauderdale, FL 33316

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4.7
261 Reviews
4.7

261 Reviews

Write a Review

261 Reviews of Craig Servo

October 28, 2024

Dealership Rating
Employee Rating

Close to my house, willing to work with you and have Craig and Samual as employees More

by RGL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samual

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October 27, 2024

Dealership Rating
Employee Rating

Good costumer service. Also, car service is fast. And sell persons are well trained and kind. More

by griselda.g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nestor Alvarez, Terry Kelly, Gerald Wynter

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Oct 27, 2024

Lorenzo Nissan Ft. Lauderdale responded

Thank you for the positive feedback. Lorenzo Nissan Fort Lauderdale appreciates your kind words about our team and services.

October 26, 2024

Dealership Rating
Employee Rating

All good - quick excellent service - nice people - good coffee- always done when promised and fair priced More

by stevenb2655
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nestor Alvarez, Terry Kelly, Gerald Wynter

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Oct 27, 2024

Lorenzo Nissan Ft. Lauderdale responded

Thanks for recognizing the quick service and good coffee at Lorenzo Nissan Fort Lauderdale. Wishing you safe travels.

October 25, 2024

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Employee Rating

Great and excellent service and job to my Nissan Rogue 2023 5 STARS great job More

by YULYMAGARCIA
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 25, 2024

Lorenzo Nissan Ft. Lauderdale responded

Thank you for sharing your feedback. Lorenzo Nissan Fort Lauderdale wishes you many happy miles with your 2023 Nissan Rogue.

October 23, 2024

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Employee Rating

Great service for a smaller dealership. I was quite pleased by their service to accommodate me. More

by CCOLEM18
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 23, 2024

Lorenzo Nissan Ft. Lauderdale responded

Thank you for recognizing the effort of Lorenzo Nissan Fort Lauderdale.

October 21, 2024

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Employee Rating

Very patient and gave great updates about future services and maintenance to look out for. Overall great experience More

by Enigmatic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 21, 2024

Lorenzo Nissan Ft. Lauderdale responded

Thank you for sharing about your great experience at Lorenzo Nissan Fort Lauderdale. Our team will be pleased to hear your feedback. Wishing you the best on future drives.

October 19, 2024

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Employee Rating

I’m very pleased with your service. The care it’s running very well. Thank you so much for the great job More

by calikitty1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 19, 2024

Lorenzo Nissan Ft. Lauderdale responded

We're glad you're pleased, and your car is running well. Thank you for choosing Lorenzo Nissan Fort Lauderdale.

October 19, 2024

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Employee Rating

Had an on going issue with my truck that is still unresolved. Had an appointment for service, they had the truck since 7 am but at 5 pm they said they haven’t gotten to it yet More

by wcgeiger70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 19, 2024

Lorenzo Nissan Ft. Lauderdale responded

Hello, Your feedback is very important to us, as customer satisfaction is our top priority. I would like to speak with you about the time taken for your recent appointment with our Service Team. Please send me an email with your best method of contact so we may discuss this further. Thank you, Ali Dye General Manager Lorenzo Nissan Fort Lauderdale alid@lorenzonissan.com

October 19, 2024

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Employee Rating

Craig always take the time to explain in detail all the diagnostic of the car and services. He also listens attentively to our concerns and address each issue with professionalism and politeness. More

by JULIANAFICHELI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 20, 2024

Lorenzo Nissan Ft. Lauderdale responded

Thank you for your kind words about our team at Lorenzo Nissan Fort Lauderdale. We look forward to continuing to assist you with your vehicle's needs.

October 15, 2024

Dealership Rating
Employee Rating

The service provided was ok but not all issues were covered and no explanation was given, relating to the phone app not working. More

by Graimundo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nestor Alvarez, Terry Kelly, Gerald Wynter

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Oct 15, 2024

Lorenzo Nissan Ft. Lauderdale responded

I'm glad to hear the service was acceptable. If there's more we can explain about the phone app, please let us know at Lorenzo Nissan Fort Lauderdale. We'd love to help you find a solution.

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