Craig Santandrea
Craig Santandrea at Mohawk Chevrolet

Craig Santandrea | Page 20

Service Support

Mohawk Chevrolet

639 State Route 67
Ballston Spa, NY 12020

Contact Me
4.9
231 Reviews

Dealership Experience

15 yrs, 10 mos

Industry Experience

33 yrs, 11 mos

Languages Spoken

English English

4.9

231 Reviews

Write a Review

231 Reviews of Craig Santandrea

April 01, 2020

Dealership Rating
Employee Rating

Thank you Mohawk Chevrolet; My experience(s) from the sale of my Traverse to request for service and parts ordered, was a pleasant one, with little or no hassle More

by c.franco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Samantha Kowalczyk, Jude Maydwell, Frank Santoro, Brandon Winnie

Apr 01, 2020

Mohawk Chevrolet responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! The Team at Mohawk Chevrolet

March 27, 2020

Dealership Rating
Employee Rating

Reasonable time for warranty repair. Not happy with GM for repeat problem or taking so long for computer codes to clear. Loaner vehicle for the second visit was good. More

by bobdambro
Recommend Dealer
Yes
Mar 28, 2020

Mohawk Chevrolet responded

Bob, thank you for your business and this review. We're sorry to hear that your experience didn't quite meet your expectations and we appreciate you bringing it to our attention. If there is anything you would like to discuss with us directly, please feel free to reach out.

March 27, 2020

Dealership Rating
Employee Rating

Craig was great. He knew what I needed and it was done quickly. The follow up was awesome and I will be back soon. The only thing I would like to see changed is to have an oil change is less time More

by Tiersch
Recommend Dealer
Yes

Other Employees Tagged: Pete Calabrese

Mar 28, 2020

Mohawk Chevrolet responded

Thank you for the kind words for Craig and the service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 24, 2020

Dealership Rating
Employee Rating

Great Service! Mohawk is Outstanding with Service! Would not bring my vehicles anywhere else. Craig and the service team make it an easy experience and a pleasure do More

by ETHOMAS50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jessie Tedesco, Brandon Winnie

Mar 24, 2020

Mohawk Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mohawk Chevrolet, we look forward to having you as one of our valued customers for many more years to come!

March 24, 2020

Dealership Rating
Employee Rating

Dealing with Craig in the service department is always a pleasure. He is a knowledgeable person and is always smiling! Great place to service my truck. More

by mvpwood
Recommend Dealer
Yes
Mar 24, 2020

Mohawk Chevrolet responded

Thank you for your five star review. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 20, 2020

Dealership Rating
Employee Rating

Oil change Inside of vehicle was returned dirtier than how I left it, took three weeks to get an apt. I go there because it is convenient to where I live. Would More

by tschmidt2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 20, 2020

Mohawk Chevrolet responded

Hi, Thank you for taking the time to review our dealership and for bringing this to our attention. We'd like to apologize for the miscommunication and inconvenience you experienced during your recent service visit. We strive for 100% customer satisfaction please reach out to Brian Peters bpeters@mohawkchevrolet.com or call and ask for him thank you.

March 18, 2020

Dealership Rating
Employee Rating

Yes I would recommend it . My experience has been ok . I had to return my car to service a few times already . Good experience with service staff . They took care of the issues. More

by iamme11368new
Recommend Dealer
Yes

Other Employees Tagged: David Fletcher, Jude Maydwell

Mar 27, 2020

Mohawk Chevrolet responded

Thank you for sharing your experience with the community we really appreciate it. We sincerely appreciate your business. Thank you for being a part of the Mohawk Chevrolet family.

March 18, 2020

Dealership Rating
Employee Rating

Overall in person experience was super. However your Overall in person experience was super. However your phone people were awful! Improper transfers hang ups overall needs improvement. I hope it’s More

by kraw4
Recommend Dealer
Yes

Other Employees Tagged: Katie Duncan , Jude Maydwell, Josiah Riley, Scott Winslow

Mar 20, 2020

Mohawk Chevrolet responded

Thank you fro sharing your experience and thank you for the feedback we appreciate it.

March 18, 2020

Dealership Rating
Employee Rating

I’m a caregiver and I really needed to have my car serviced, new tires and battery. Craig Santandrea did an outstanding job in making the arrangements very convenient for me. More

by corky0519
Recommend Dealer
Yes
Mar 20, 2020

Mohawk Chevrolet responded

Thank you so much for sharing your experience with the community. We really appreciate it!

March 14, 2020

Dealership Rating
Employee Rating

Oil change, tire rotation, scheduled appraisal of vehicle I was met in the garage bay area by a service person who promptly started the preparation for service. She was friendly and had my satisfaction in min More

by douglas5316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Samantha Kowalczyk, Sarah Thieverge

Mar 27, 2020

Mohawk Chevrolet responded

Thank you so much for sharing your experience and being a part of the Mohawk Family. We are sorry to hear about this situation and we take all feedback seriously. We will work to be better please reach out to ngreklek@mohawkchevrolet.com so we can work to help you with everything.

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