Craig Rider
Craig Rider at Kelley Chevrolet

Craig Rider

Sales & Leasing Consultant

Kelley Chevrolet

5220 Value Dr
Fort Wayne, IN 46808

4.9
29 Reviews
4.9

29 Reviews

Write a Review

Dealership Experience

22 yrs, 11 mos

Industry Experience

22 yrs, 11 mos

29 Reviews of Craig Rider

August 23, 2024

Dealership Rating
Employee Rating

Had a very pleasant experience. Everyone treated me with professionalism and kindness. I Have gone back several times with questions. The questions were not that important, It was More

by Ev_baker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 31, 2024

Dealership Rating
Employee Rating

He is really cool and funny and outgoing and he really knows how to engage the customers and he teaches me really really well and I love him he’s awesome. More

by sebastian.cowan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 18, 2024

Dealership Rating
Employee Rating

Awesome place to buy your car. Craig Ryder best sales guy free car washes friendly service. Been there 8 years now will continue to purchase through Kelley Chevrolet in Fort Wayne More

by sunshine62.cs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mason Coy

Mar 18, 2024

sunshine62.cs responded

Ok to publish

May 16, 2023

Dealership Rating
Employee Rating

They had a lot of inventory and the staff was great to work with, especially Mason and Jose. They were very courteous and explanatory. I never felt pushed into a particular vehicle and gave me a lot of di More

by roseradam.15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Firks, Mason Coy , Jose Leal

May 18, 2023

Kelley Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Kelley Chevy Team!

April 30, 2023

Dealership Rating
Employee Rating

I recently purchased a new 2022 Chevy Trax “Midnight Edition “. Chuck Kelley, Craig Rider, Mason Coy, and the Service Manager were All great and did an Amazing Job getting the deal done for me. They bea More

by Pumperman72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chuck Kelley, Mason Coy , Service Manager

May 03, 2023

Kelley Chevrolet responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and we are glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, The Kelley Chevy Team!

May 03, 2023

Pumperman72 responded

Great Crew at Kelley Chevrolet. Keep up the great work

October 21, 2022

Dealership Rating
Employee Rating

Great job by Kelley. I stopped out to look for a truck and Craig found exactly what I wanted. He actually listened to me and then delivered! More

by Walter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 24, 2022

Kelley Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Kelley Chevy Team!

October 01, 2022

Dealership Rating
Employee Rating

Sales department tried to charge us $999 for a protection warranty. This is on a new car that had not yet been delivered. They wouldn’t sell the car without it. We walked. More

by mttrue
Customer Service
Friendliness
Price
Recommend Dealer
No
Oct 03, 2022

Kelley Chevrolet responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Emily Hartman/ ehartman@kelleyauto.com

May 02, 2022

Dealership Rating
Employee Rating

Great dealership and very easy to deal with. Made buying a truck enjoyable. 10/10 More

by Wes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 04, 2022

Kelley Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Kelley Chevy Team!

April 14, 2022

Dealership Rating
Employee Rating

Salesman was helpful. They agreed to take care of a couple minor issues with the car. The gentleman that helped with financing was helpful as well. More

by lmsordelet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 18, 2022

Kelley Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Kelley Chevy Team!

January 16, 2022

Dealership Rating
Employee Rating

I was impressed with Kelley Chevrolet Fort Wayne Indiana. It all started out with the COO Stephanie Hartman. She spent the time with me that she would’ve had to and I appreciated it. The sales rep Craig Ride More

by Greg E
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Hartman, Wilmington ?

Jan 18, 2022

Kelley Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Kelley Chevy Team!

1

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