Craig Landry
Craig Landry at Maserati Jacksonville

Craig Landry | Page 9

Service Advisor

Maserati Jacksonville

7137 BENTLEY RD.
Jacksonville, FL 32256

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131 Reviews
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131 Reviews

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131 Reviews of Craig Landry

May 05, 2022

Dealership Rating
Employee Rating

Service experience was amazing! The whole service department was extremely knowledgeable and answered all my questions. I would highly recommend! More

by BRETT.MORRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mick Reynolds

May 09, 2022

Maserati Jacksonville responded

Thank you for the great review! We are so pleased to hear about your positive experience with our team, and look forward to working with you again in the future.

May 03, 2022

Dealership Rating
Employee Rating

I feel betrayed as a customer. I was told that my rotors needed to replaced on vehicle that has 40,000 miles and is rarely driven. When I got a second opinion, I was told that roto More

by Sharonda Robinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mick Reynolds

May 05, 2022

Maserati Jacksonville responded

Hi Ms. Robinson, We are always striving for exceptional customer service and we so sorry to hear that you feel this way. After discussing with our technicians they informed me that your brakes were at 2mm and as a Maserati Franchise we are obligated to follow Maserati standards. In this case Maserati will always recommend to have the rotors changed anytime the brake pads are changes, this is to avoid any squeaking and drivability issues. As a Maserati Dealership we also have a master lock removal kit for all Maserati vehicles. Our technicians are experts with over 10 years of experience with Maserati and will not take shortcuts that could effect your safety and our integrity. Please feel free to reach out to us, we would love to look over you vehicle with you and answer any of your questions. We thank you for your time and business. We look forward to working with you again in the future.

April 27, 2022

Dealership Rating
Employee Rating

The work has been less than thorough but Craig Landry at the Maserati side has been simply wonderful which is my reason for recommending the overall dealership. He saves the business from a maintenance stan More

by ANDO28CALI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 02, 2022

Maserati Jacksonville responded

We appreciate your kind feedback about your service and thank you for taking the time to leave us a review! We look forward to seeing you again in the future!

April 22, 2022

Dealership Rating
Employee Rating

Very professional and helpful repairs were completed on time and as promised I have always been pleased with the experience More

by RAYTHEWINEGUY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mick Reynolds

Apr 25, 2022

Maserati Jacksonville responded

Thank you for the great review! We are so pleased to hear about your positive experience, and look forward to working with you again in the future.

April 16, 2022

Dealership Rating
Employee Rating

Great service and very professional dealership. Very satisfied with their follow up and would recommend them More

by VSRANDISI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Hayes, Mick Reynolds, Mick Reynolds

Apr 18, 2022

Maserati Jacksonville responded

We appreciate your kind feedback about your service and thank you for taking the time to leave us a review! We look forward to seeing you again in the future. -Maserati Jacksonville Team

Apr 20, 2022

Maserati Jacksonville responded

We appreciate your kind feedback about your service and thank you for taking the time to leave us a review! We look forward to seeing you again in the future. -Maserati Jacksonville Team

April 15, 2022

Dealership Rating
Employee Rating

They were courteous and prompt for service to my car. More importantly they realized what it takes to hold a client for a lifetime, even when its my first visit. I'll be going back for many services More

by LIFESADVENTURE24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 15, 2022

Maserati Jacksonville responded

Thank you for the 5-star review! We are happy to hear that your service experience was excellent. We hope to continue to provide you great service for the years to come!

April 12, 2022

Dealership Rating
Employee Rating

Craig Landry is awesome. Great communication and very professional. Car looked clean and ran well after pick up. More

by Ljm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 13, 2022

Maserati Jacksonville responded

Thank you for the 5-star review! We are happy to hear that your service experience was excellent. We hope to continue to provide you great service for the years to come!

April 06, 2022

Dealership Rating
Employee Rating

They definitely realize the value of time. You are in and out in nothing flat More

by dset1
Customer Service
Friendliness
Recommend Dealer
Yes
Apr 11, 2022

Maserati Jacksonville responded

Thank you for the great review! We are so pleased to hear about your positive experience, and look forward to working with you again soon.

April 01, 2022

Dealership Rating
Employee Rating

50k and Oil Change service of my 2017 Alfa Romeo Giulia TI. Excellent service department and a top notch dealership facility to hang out while waiting. More

by SOUTHARD.JAMESB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mick Reynolds

Apr 01, 2022

Maserati Jacksonville responded

Thank you for the great review Mr. Southard! We are pleased to hear about your positive experience, and look forward to working with you again soon. -The Maserati Jacksonville Team

March 22, 2022

Dealership Rating
Employee Rating

I worked for a dealership for 9 years. I thought I knew how a dealership was supposed to be. But, I was wrong. This is the BEST! You meet everyone when you walk in.to the beautiful showroo More

by CATHY24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: York Mauritz

Mar 22, 2022

Maserati Jacksonville responded

Dear Cathy, We’re happy to hear that our team provided you with excellent service. I’ll make sure they receive your feedback. It will make their day! Kind Regards, The Maserati Jacksonville Team

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