Craig Knabe
Craig Knabe at Gordie Boucher Ford of Menomonee Falls
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Craig Knabe

Service Advisor

Gordie Boucher Ford of Menomonee Falls

N88 W14300 Main St
Menomonee Falls, WI 53051

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4.6
15 Reviews

I've been a car, truck, motorcycle and boat enthusiast for as long as I can remember. I have a love for almost all animals (not a fan of spiders - don't laugh) and have a house full of dogs, fish and snakes. My wife and I workout religiously and also like to collect tattoo work We both have extensive completed pieces and works in progress as well. We also volunteer our time to an organization that advocates for abused kids and their families. Although emotional draining at times, the differences we make in those families lives makes it all worth while.

Dealership Experience

6 mos

Industry Experience

9 yrs, 5 mos

Languages Spoken

English English

4.6

15 Reviews

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15 Reviews of Craig Knabe

December 14, 2024

Dealership Rating
Employee Rating

Thr team was very helpful and contacted me as soon as they had an estimate of the repairs needed. They also accommodated my schedule for my son's school drop off and pick up schedule. Much appreciated! More

by LAHNK
Service Price Transparency
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Recommend Dealer
Yes
Dec 16, 2024

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alex Hienz Service Manager 262-225-9010

November 26, 2024

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The fact that you all pick up the car and bring back is great!!! Craig was great! He threw me off just a bit when he did not initially want to follow up on my repair coverage and he texts more than talking More

by LINDAHAMELIN
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Terry Price - driver - Excellent!

Nov 27, 2024

Gordie Boucher Ford of Menomonee Falls responded

Thank you so much, Linda, for your kind words, and for taking the time to leave us this wonderful feedback! Alex Hienz Service Manager 262-225-9010

November 24, 2024

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Craig is WONDERFUL. He is a wonderful person and so patient. He kept me informed and he like family now! We love Craig More

by shilohmckinney23
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Recommend Dealer
Yes
Nov 25, 2024

Gordie Boucher Ford of Menomonee Falls responded

It's great to hear that Craig was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford of Menomonee Falls! Alex Hienz Service Manager 262-225-9010

November 14, 2024

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Everything was fantastic start to finish. Craig was great with communicating everything throughout the process. More

by Joni H
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Recommend Dealer
Yes
Nov 16, 2024

Gordie Boucher Ford of Menomonee Falls responded

Thank you for taking the time to share your feedback with us, Joni. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Alex Hienz Service Manager 262-225-9010

November 13, 2024

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They were able to diagnose and repair your power steering issues, with great service and detail. The only issue was the cost of parts. We will be using them in the future. More

by Turbocharger
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Recommend Dealer
Yes
Nov 14, 2024

Gordie Boucher Ford of Menomonee Falls responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford of Menomonee Falls. Alex Hienz Service Manager 262-225-9010

November 09, 2024

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Very helpful and informative about my situation. The advisor Craig Knabe was very helpful and kind to my father and I. Craig helped us with making the appointment and informing me about any new pred More

by Bryan
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Recommend Dealer
Yes
Nov 11, 2024

Gordie Boucher Ford of Menomonee Falls responded

Thanks, Bryan, for sharing your thoughts about your experience with Gordie Boucher Ford of Menomonee Falls. We appreciate your business and hope to see you again soon! Alex Hienz Service Manager 262-225-9010

October 03, 2024

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Very prompt he got me in last minute for service and completed in time very pleasant transaction More

by DLAUGHLIN0
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Recommend Dealer
Yes
Oct 04, 2024

Gordie Boucher Ford of Menomonee Falls responded

Thank you for taking the time to share your thoughts on working with Craig and our team. We're glad to hear we delivered such a great experience! Alex Hienz Service Manager 262-225-9010

September 11, 2024

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Great low pressure service with the recent purchase of a 2024 Ford, Granger Mr. Schuster, and all the other at the dealership that I worked with were very cour and polite and helpful: More

by BillP
Sales Price Transparency
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Recommend Dealer
Yes
Sep 11, 2024

Gordie Boucher Ford of Menomonee Falls responded

Bill, Thank you so much for your kind words for Jeffrey, and for taking the time to leave us this wonderful feedback! Jeff Samp General Sales Manager 262-225-9010

September 11, 2024

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Professional, outgoing, Reliable! That's what I got from Mr. Craig responsible. The dealer very attentive employees. More

by Jose
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Milan Fridl, Errick Clay

Sep 12, 2024

Gordie Boucher Ford of Menomonee Falls responded

Jose, It's great to hear that Craig was able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford of Menomonee Falls! Alex Hienz Service Manager 262-225-9010

September 06, 2024

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Employee Rating

Excellent customer service all the way around from first call to tech showing up! The mobile service is awesome !! Thank you!! More

by JJSNEED2
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Katie Kerby

Sep 09, 2024

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the kind words for our service department! Katie and our team look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Alex Hienz Service Manager 262-225-9010

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